Over 17,000 post offices across France, reaching even remote areas.
Standard and express services for local and international shipments.
Online system to follow packages from pickup to delivery.
Centuries of experience with millions of deliveries daily.
La Poste has been delivering letters and parcels across France since the 1600s. Today, it offers more than mail services, including banking, phone plans, and digital solutions. With thousands of post offices nationwide, La Poste ensures items reach every corner of the country.
Local postal workers deliver mail six days a week, linking towns, cities, and remote areas to the rest of France and beyond.
Tracking uses codes like EE123456789FR or CC123456789FR, usually 11 to 15 characters long and ending with "FR". These codes can be entered on La Poste’s website to check the status of your shipment.
For international deliveries, La Poste partners with GeoPost and DPDgroup to track packages after they leave France.
Delivery times vary by service and destination:
| Service | Destination | Delivery Time |
|---|---|---|
| Colissimo | Within France | 2 days |
| Chronopost | Within France | Next day by 1pm |
| Colissimo | EU countries | 3-5 days |
| Chronopost | EU cities | 1-2 days |
| Colissimo | Other countries | 4-8 days |
| Chronopost | Other countries | 3-10 days |
Delivery may take longer during busy seasons or customs checks.
Tracking status messages appear in French, with common ones including:
Common questions cover tracking issues, delivery times, and package handling:
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
Enter your tracking number on La Poste's official website. The number usually ends with "FR" and contains 11-15 characters.
Colissimo is the standard service with 2-day delivery in France. Chronopost offers express delivery, often by 1pm the next day.
Yes, La Poste ships worldwide with delivery times from 3 to 10 days depending on destination and service.
Contact La Poste within 48 hours for damaged items or within 30 days for lost packages. Compensation depends on service and declared value.
Packages usually require a signature. If no one is home, a notice will explain pickup or redelivery options.
Packages are held at the local post office for up to 15 days before being returned.
Yes, redirection is possible before delivery via La Poste’s website or customer service.
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