How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Posti delivery
1
Reliable Delivery
Consistent and timely shipments across Finland and internationally.
2
Real-time Tracking
Track parcels at every stage with accurate updates.
3
Flexible Options
Multiple delivery methods including lockers and pick-up points.
4
Insurance Available
Protect shipments with optional insurance coverage.
Posti is the main postal service in Finland, providing a wide range of delivery solutions for parcels, letters, and freight. It serves both private customers and businesses with efficient logistics across Finland and internationally.
The company supports express delivery services for urgent shipments and offers insurance options to protect valuable goods. Posti’s tracking system provides real-time updates, allowing customers to monitor their packages from dispatch to delivery.
International shipping covers major regions including Europe, North America, Asia Pacific, and the Middle East. Posti collaborates with global partners to ensure smooth cross-border deliveries and customs handling.
With a strong focus on customer convenience, Posti offers flexible delivery choices such as parcel lockers, home delivery, and pick-up points. The service adapts to different needs, whether sending small parcels or larger freight.
Posti’s network covers urban and rural areas, ensuring broad accessibility. The company maintains clear communication channels for support and inquiries, helping customers resolve issues quickly.
Overall, Posti combines local expertise with international reach, making it a trusted option for shipping within Finland and abroad.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Posti package?
Use the tracking number on Posti’s official website to get real-time updates on your shipment.
Does Posti offer international shipping?
Yes, Posti ships to many countries across Europe, North America, Asia Pacific, and the Middle East.
Can I change the delivery address after shipment?
Address changes depend on the shipment status. Contact Posti customer service for assistance.
Are there options for express delivery?
Posti provides express services for faster delivery when needed.
Is insurance available for my parcels?
Yes, insurance can be added to shipments to cover loss or damage.
Where can I pick up my parcel if I miss delivery?
Parcels can be collected from designated pick-up points or parcel lockers.
What should I do if my package is delayed?
Check tracking updates and contact Posti support if delays persist.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more