How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for ViaEurope delivery
1
European Network
Fast and reliable delivery across Western Europe
2
E-commerce Focus
Specialized solutions for online retailers
3
Customs Expertise
Smooth cross-border clearance within EU
4
Advanced Tracking
Detailed parcel monitoring from pickup to delivery
ViaEurope operates across the Benelux countries and Western Europe, focusing on fast and reliable parcel delivery. The service covers the Netherlands, Belgium, Germany, France, and the UK, offering tailored solutions for e-commerce businesses.
Delivery times include next-day service within Benelux and 2-3 day delivery to other Western European countries. The company handles customs clearance within the EU, simplifying cross-border shipments.
Returns management is available, supporting smooth reverse logistics. Integration with online stores is possible through API, allowing automated shipment processing and tracking.
Tracking numbers start with "VIA" followed by nine digits. Real-time updates are accessible via the website or mobile app, showing parcel status at every delivery stage.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How to track my ViaEurope package?
Use your VIA-prefixed tracking number on the website or mobile app for real-time updates
What countries does ViaEurope serve?
The service covers Netherlands, Belgium, Germany, France, and the UK
How long does delivery take within Europe?
Next-day delivery in Benelux and 2-3 days to other Western European countries
Does ViaEurope handle customs documentation?
Yes, complete EU customs clearance is provided
Can ViaEurope integrate with online stores?
Yes, API integration supports major e-commerce platforms
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more