How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for ViaEurope delivery
1
European Network
Fast and reliable delivery across Western Europe
2
E-commerce Focus
Specialized solutions for online retailers
3
Customs Expertise
Smooth cross-border clearance within EU
4
Advanced Tracking
Detailed parcel monitoring from pickup to delivery
ViaEurope is a leading logistics company operating in the Benelux region and beyond, offering reliable parcel delivery services between the Netherlands, Belgium, Germany, France, and the UK. The company provides tailored solutions for e-commerce businesses with:
- Next-day delivery within Benelux
- 2-3 day delivery across Western Europe
- Customs clearance services
- Returns management
- API integration for online stores
ViaEurope tracking numbers typically start with "VIA" followed by 9 digits. Customers can monitor shipments through the company's website or mobile app, with real-time updates at each stage of the delivery process.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How to track my ViaEurope package?
Use your VIA-prefixed tracking number on our website or mobile app
What countries does ViaEurope serve?
Mainly Netherlands, Belgium, Germany, France and UK
How long does delivery take within Europe?
1 day in Benelux, 2-3 days to other Western European countries
Do you handle customs documentation?
Yes, we provide complete EU customs clearance services
Can I integrate ViaEurope with my online store?
Yes, we offer API integration for all major e-commerce platforms
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more