How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Puerto Rico Post delivery
1
Wide Coverage
Delivers across Puerto Rico and internationally to multiple regions.
2
Real-Time Tracking
Provides up-to-date tracking information for all shipments.
3
Insurance Options
Offers insurance to protect valuable parcels during transit.
4
Multiple Delivery Services
Includes express and standard shipping tailored to customer needs.
Puerto Rico Post is the official postal service provider for Puerto Rico, delivering mail and parcels locally and internationally. The service covers a wide range of delivery options, including express shipping and standard mail. It supports shipments to North America, Europe, Asia Pacific, and the Middle East, making it a versatile choice for both personal and business needs.
Each package receives a unique tracking number that allows customers to monitor their shipment status online. Real-time tracking updates help users stay informed about their delivery progress from dispatch to arrival. Insurance options are available to protect valuable shipments during transit.
Puerto Rico Post focuses on timely delivery and secure handling of parcels. The service integrates with global postal networks to ensure smooth customs clearance and efficient international shipping. Its coverage includes major cities and remote areas within Puerto Rico, providing accessible postal services to all residents.
The carrier offers customer support through email and an official website where users can find detailed information on shipping rates, delivery times, and packaging guidelines. Puerto Rico Post continues to improve its logistics network to meet growing demand and maintain service quality.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Puerto Rico Post package?
Use the unique tracking number on the official website to see real-time updates.
Does Puerto Rico Post offer international shipping?
Yes, it ships to North America, Europe, Asia Pacific, and the Middle East.
Can I insure my shipment?
Insurance options are available for valuable or fragile items.
What delivery options are available?
Express and standard delivery services are offered depending on urgency.
Where can I find shipping rates?
Rates and service details are available on the official Puerto Rico Post website.
Is there customer support available?
Yes, support is accessible via email and the website for inquiries.
Are there restrictions on what I can send?
Certain items may be restricted; check the website for prohibited goods.
How long does delivery usually take?
Delivery times vary by destination and service type, with estimates online.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more