How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Sri Lanka Post delivery
1
Nationwide Coverage
Extensive network covering all regions of Sri Lanka for reliable local delivery.
2
International Reach
Shipping services to major global markets including North America and Europe.
3
Real-time Tracking
Track parcels online with up-to-date status information at every step.
4
Insurance Options
Protection available for valuable shipments to reduce risk during transit.
Sri Lanka Post serves as the primary postal operator in Sri Lanka, providing a range of delivery services for parcels and letters both domestically and internationally. The service covers major regions within the country and extends to key global markets including North America, Europe, Asia Pacific, and the Middle East.
The company offers express delivery options for urgent shipments, ensuring faster transit times compared to standard mail. Real-time tracking is available for most parcel types, allowing customers to monitor their shipments at every stage. Insurance options are provided to protect valuable goods during transit.
Sri Lanka Post maintains a network of post offices and logistics centers that support efficient handling and distribution. International shipping services connect Sri Lanka with global trade routes, supporting both personal and business shipments.
Customers can access tracking tools and service information through the official website. The service focuses on dependable delivery, transparency in parcel status, and options tailored to different shipping needs.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Sri Lanka Post parcel?
Use the tracking number on the Sri Lanka Post website to see the latest status of your shipment.
Does Sri Lanka Post offer express delivery?
Yes, express delivery options are available for faster parcel transit within Sri Lanka and internationally.
Can I insure my package with Sri Lanka Post?
Insurance is offered for parcels to cover loss or damage during shipping.
Which countries does Sri Lanka Post ship to?
Sri Lanka Post ships to many countries including those in North America, Europe, Asia Pacific, and the Middle East.
Where can I find Sri Lanka Post service points?
Service points and post offices are located throughout Sri Lanka and listed on the official website.
What should I do if my parcel is delayed?
Check the tracking status online and contact Sri Lanka Post customer support for assistance.
Are there size or weight limits for parcels?
Yes, parcel size and weight limits depend on the service chosen; details are available on the website.
Is there a customer support email for inquiries?
Yes, support can be reached via email at support@lk-post.com.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more