How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for ZamPost delivery
1
Reliable International and Local Shipping
ZamPost provides dependable delivery options for both domestic and international parcels, ensuring timely arrivals.
2
Real-time Tracking
Monitor your shipments at every step with ZamPost's easy-to-use tracking system.
3
Insurance Options
Protect your valuable shipments with available insurance coverage.
4
Extensive Coverage
Deliveries across North America, Europe, Asia Pacific, and the Middle East.
ZamPost is the national postal service of Zambia, providing a range of delivery options for both individuals and businesses. The company specializes in domestic and international shipping, ensuring parcels reach their destination safely and on time. ZamPost offers express delivery services, real-time tracking, and insurance options to give customers peace of mind. Their extensive coverage includes North America, Europe, Asia Pacific, and the Middle East, making it a versatile choice for global shipments.
The tracking system is straightforward, with a unique tracking number assigned to each parcel. Customers can monitor their shipments at every stage through the ZamPost website or official app. The company emphasizes reliability and transparency, providing updates from dispatch to delivery. ZamPost also collaborates with international courier partners to enhance service quality and reach.
Whether sending a small package or a large shipment, ZamPost aims to deliver efficiently and securely. Their customer support team is available to assist with inquiries and tracking issues. The company’s infrastructure supports timely deliveries across Zambia and beyond, making it a trusted choice for postal and courier services.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my parcel with ZamPost?
Use the tracking number provided after shipment to monitor your package on the ZamPost website or app.
Does ZamPost deliver internationally?
Yes, ZamPost offers international shipping services to many regions including North America, Europe, Asia Pacific, and the Middle East.
What delivery options are available?
ZamPost provides standard, express, and insured delivery services depending on your needs.
How long does delivery take?
Delivery times vary based on destination and service type, but ZamPost aims for timely arrivals within specified periods.
Can I insure my shipment?
Yes, insurance options are available for valuable or fragile items.
What should I do if my package is delayed?
Contact ZamPost customer support with your tracking number for assistance.
Is there a customer support service?
Yes, support is available via email and phone for inquiries and tracking issues.
Where is ZamPost located?
Headquarters are at 123 Shipping Lane, Logistics City, Zambia.
Can I change the delivery address?
Address changes can be requested before dispatch; contact customer support for assistance.
What is the maximum weight for parcels?
Weight limits depend on the service chosen; check with ZamPost for specific details.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more