Parcel App benefits for Ninja Van Philippines delivery
Nationwide Coverage
Extensive delivery network spanning Metro Manila, Luzon, Visayas, and Mindanao, reaching even remote areas through strategic partnerships with local carriers.
E-commerce Integration
Seamless integration with major Philippine online marketplaces including Shopee, Lazada, and TikTok Shop for streamlined order fulfillment and tracking.
Cash on Delivery
Reliable COD services with secure payment processing and prompt remittance to sellers, helping build consumer trust in e-commerce transactions.
Customer-centric Solutions
Multiple customer touchpoints through the Ninja Van website, app, and NinjaChat service on popular messaging platforms for real-time support and delivery updates.
Ninja Van Philippines has established itself as one of the country's most reliable logistics providers, offering comprehensive delivery services across the Philippine archipelago. Operating throughout Luzon, Visayas, and Mindanao, the company has built a robust infrastructure capable of navigating the unique geographical challenges of the Philippines' 7,000+ islands.
Since launching in the Philippines, Ninja Van has become a trusted partner for businesses of all sizes, from major e-commerce platforms to small online sellers. Their tech-enabled approach to logistics combines innovative tracking systems with local expertise, ensuring efficient delivery across urban centers like Metro Manila as well as provincial areas.
Ninja Van Philippines offers a range of delivery options tailored to meet diverse customer needs. Their services include standard delivery, cash-on-delivery (COD), and specialized solutions for various package types. With strategically located sorting hubs and distribution centers across the country, they optimize routing to ensure timely deliveries despite geographical challenges.
For added convenience, Ninja Van has established numerous drop-off and collection points through their Ninja Points network. These partner locations allow customers to send or receive packages at their convenience, expanding service accessibility beyond traditional home delivery options.
Tracking your Ninja Van Philippines package is simple and straightforward. By entering your tracking number in our system, you'll receive instant updates on your package's current location, status, and estimated delivery date. Our comprehensive tracking provides visibility at every stage of the delivery journey.
Shipment Tracking Statuses
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track my Ninja Van Philippines package?
Enter your tracking number on the Ninja Van website or in our tracking tool. You'll immediately receive information about your package's current location and delivery status.
What areas does Ninja Van Philippines cover?
Ninja Van Philippines delivers to all regions including Metro Manila, Luzon, Visayas, and Mindanao. Coverage includes major cities, provincial areas, and many remote locations through local delivery partnerships.
How long does Ninja Van Philippines delivery take?
Delivery times vary by location: Within Metro Manila, 1-3 business days; to provincial areas in Luzon, 3-5 business days; to Visayas and Mindanao, 5-7 business days; and remote areas may require 7-10 business days or more depending on accessibility.
What happens if I'm not available to receive my package?
If you're not available, Ninja Van will attempt delivery up to three times for regular parcels. You'll receive notifications before each attempt, and you can reschedule delivery through their customer service channels or opt to pick up from a Ninja Point location.
Does Ninja Van Philippines deliver on weekends and holidays?
Yes, Ninja Van Philippines operates Monday through Saturday in most areas. Service may be limited on Sundays and during major Philippine holidays, with specific schedules announced on their official channels.
Guides & Manuals
How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn more
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more