How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Empost (Emirates Post) delivery
1
Wide Coverage
Delivers across the UAE and internationally, covering key global regions.
2
Real-time Tracking
Track shipments online with detailed status updates at every step.
3
Express Options
Offers fast delivery services for urgent parcels.
4
Insurance Available
Provides insurance options to protect valuable shipments.
Empost, also known as Emirates Post, serves as the official postal operator in the UAE. It provides a wide range of delivery services, including express shipping, international parcels, and insured shipments. The company covers major global regions such as North America, Europe, Asia Pacific, and the Middle East, ensuring broad reach for both personal and business deliveries.
Shipments with Empost can be tracked online using a unique tracking number, offering transparency at every stage of the delivery process. The service supports various parcel types, from small letters to large packages, with options tailored to speed and security needs.
Empost maintains a network of post offices and logistics centers across the UAE, facilitating efficient handling and timely dispatch. The company also partners with international carriers to extend its delivery capabilities worldwide.
Customers benefit from flexible shipping solutions, including express delivery for urgent parcels and insurance coverage to protect valuable items. Empost’s digital tools simplify shipment management, allowing users to monitor their packages easily and receive updates.
Overall, Empost combines traditional postal reliability with modern logistics technology to serve the UAE and global customers with consistent and transparent delivery services.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Empost shipment?
Use the unique tracking number on the Empost website to see real-time updates.
Does Empost offer international shipping?
Yes, Empost ships parcels worldwide including North America, Europe, and Asia Pacific.
Can I insure my package with Empost?
Insurance options are available for valuable or fragile items.
What delivery speeds does Empost provide?
Empost offers standard and express delivery services depending on urgency.
Where can I find an Empost office?
Empost operates multiple post offices and logistics centers throughout the UAE.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more