Cómo elegir la mejor opción de envío al pagar
Aprende a elegir el método de envío ideal al comprar online, equilibrando velocidad, costo y seguridad.
Saber másVentajas de Parcel para entregas de CDEK Russia
1
Nationwide Coverage
Network of 4,500+ pickup points and delivery to 40,000+ locations across Russia, including remote areas.
2
Flexible Delivery Options
Service levels range from same-day delivery to standard shipping, with door-to-door and cash-on-delivery choices.
3
Real-time Tracking
Track packages at every stage with detailed updates via website, app, and SMS notifications.
4
E-commerce Solutions
Services for online businesses include marketplace integration, fulfillment, and custom shipping options.
CDEK Russia (СДЭК Россия) operates as the local division of CDEK Global, established in 2000 in Novosibirsk. It has grown from a regional courier to one of Russia's main logistics providers. The network covers all regions of the Russian Federation.
The company has offices in Novosibirsk, Moscow, and St. Petersburg. It runs over 4,500 pickup points and delivers to more than 40,000 locations nationwide. Daily, CDEK Russia handles over 200,000 shipments with a workforce exceeding 20,000 employees focused on efficient delivery.
Services include express and standard shipping, door-to-door delivery, and cash-on-delivery options. Business clients benefit from e-commerce fulfillment, integration with major marketplaces like Wildberries, Ozon, and Yandex Market, and tailored B2B logistics solutions.
Each shipment receives a unique tracking number, usually 10 digits starting with "14" or "16". This number allows real-time tracking via the website or mobile app, showing current location, status updates, and estimated delivery dates.
Innovations like CDEK ID let customers pick up parcels without ID by using a code sent to their phone. The extensive pickup network ensures access even in remote areas. Whether shipping within cities or across Russia's vast territory, CDEK Russia offers dependable logistics with clear tracking and competitive pricing.
Estados de seguimiento de envíos
•
Pendiente
En proceso
El paquete ha sido registrado en el sistema pero aún no ha sido entregado para su procesamiento. El remitente puede haber creado el número de seguimiento, pero el paquete aún no ha sido enviado.
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En tránsito
En tránsito
El paquete ha salido del almacén del remitente y está en camino a su destino. Puede pasar por centros de clasificación o aduanas.
•
Entregado
Entregado
El paquete ha sido entregado con éxito al destinatario. Normalmente se confirma la entrega con una firma u otra confirmación.
•
No encontrado
Envío no encontrado
No hay información sobre el paquete. Posibles razones: número de seguimiento incorrecto, el paquete aún no está registrado en el sistema o ya no se rastrea.
Preguntas frecuentes
How do I track my CDEK Russia package?
Use your tracking number on the CDEK Russia website or tracking tool. Numbers usually have 10 digits and start with '14' or '16'. Tracking by phone number is also available in the mobile app.
How long does CDEK Russia delivery take?
Delivery times depend on service and destination: 1-3 business days within major cities; 3-7 days between regions; 7-14 days to remote areas.
What documents do I need to collect my CDEK package?
A valid ID like a Russian passport, military ID, or temporary ID card is required. Alternatively, the CDEK ID service allows pickup using a code sent to your phone without showing ID.
How can I collect a package on behalf of someone else?
Collect using the CDEK ID service with a shared code or present the recipient's ID and a written authorization if CDEK ID is not used.
How long will CDEK Russia hold my package for pickup?
Packages from online stores are held free for 7 days; those from individuals for 14 days. Contact the pickup point to request an extension.
Guías y manuales
Cómo elegir la opción de entrega correcta al pagar
Aprende a elegir el mejor método de envío al comprar en línea, equilibrando velocidad, costos y seguridad.
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Was tun, wenn Ihr Paket im Versand feststeckt
Erfahren Sie, was zu tun ist, wenn die Sendungsverfolgung stoppt und Ihr Paket scheinbar im Versand festhängt.
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