Parcel App benefits for Russian Post delivery
Extensive Coverage
Network of 38,000+ post offices serving every region of Russia, from major cities to the most remote areas, plus connections to 190+ countries worldwide.
Diverse Shipping Options
Multiple service levels for different needs, from economical standard delivery to expedited EMS and specialized services for documents and valuable items.
Comprehensive Tracking
Real-time monitoring of shipments through all delivery stages, with detailed status updates for both domestic and international packages.
Customs Assistance
Professional handling of import/export documentation and customs procedures for international shipments, helping packages clear customs efficiently.
Russian Post (Pochta Rossii) is the official postal service of the Russian Federation, operating a vast network of over 38,000 post offices throughout the country. As Russia's national postal operator, it provides a comprehensive range of delivery services for both domestic and international shipments, connecting Russia to more than 190 countries worldwide.
With a history dating back to 1693, Russian Post has evolved into a modern logistics company while maintaining its traditional role as the country's universal service provider. Their extensive infrastructure includes sorting centers, an automotive fleet of over 17,000 vehicles, dedicated railway carriages, and aviation capabilities, enabling them to deliver to even the most remote regions of Russia.
For domestic shipments, Russian Post offers various service levels including standard mail, first-class delivery, EMS (Express Mail Service), and courier delivery. International services include registered mail, EMS international, and parcel delivery with comprehensive tracking capabilities. Each shipment receives a unique tracking number conforming to Universal Postal Union standards: 13 characters (with letters) for international shipments and 14 digits for domestic items.
Russian Post's tracking system allows both senders and recipients to monitor shipments in real-time throughout the delivery process. The system provides detailed information about the current location, customs status for international packages, and estimated delivery dates.
Need to track your Russian Post shipment? Simply enter your tracking number in our system to receive immediate updates on your package's journey from sender to destination, whether it's moving within Russia or crossing international borders.
Shipment Tracking Statuses
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track my Russian Post package?
Enter your tracking number on the Russian Post website or in our tracking tool. For international shipments, the number consists of 13 characters (starting and ending with letters). For domestic shipments, it's a 14-digit number.
How long does Russian Post delivery take?
Delivery times vary by service type and destination: Within major cities, 2-5 business days; to remote regions, 7-14 days; international delivery typically takes 10-30 days depending on the destination country and customs clearance.
What do the Russian Post tracking statuses mean?
Common statuses include: 'Registered' (package accepted), 'Arrived at sorting center', 'Departed', 'Arrived at customs', 'Released from customs', 'Arrived at post office', 'Ready for pickup', and 'Delivered'. For international shipments, additional customs-related statuses may appear.
What if my Russian Post package is stuck in customs?
Packages may be held at customs for inspection or because additional documentation or payment of duties is required. Contact Russian Post customer service with your tracking number for specific information about your shipment and what actions may be needed.
Does Russian Post deliver to all countries?
Russian Post delivers to over 190 countries worldwide. However, service availability and delivery times vary by destination. Some restrictions may apply to certain countries due to geopolitical situations or transportation limitations.
Guides & Manuals
How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
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What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
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How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
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