How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Relay Express delivery
1
Fast Delivery
Express shipping options reduce transit times for urgent packages.
2
Real-time Tracking
Track shipments online with live updates at every stage.
3
International Reach
Service covers major global regions including North America and Europe.
4
Insurance Available
Optional insurance protects shipments against loss or damage.
Relay Express specializes in express delivery services within India and to key international destinations. The company supports shipments across North America, Europe, Asia Pacific, and the Middle East. It provides real-time tracking, allowing customers to monitor their packages at every stage of transit.
The service includes insurance options to protect valuable shipments. Relay Express focuses on timely delivery and secure handling of parcels. Its network covers major cities and regions, ensuring broad access for both personal and business shipments.
Customers benefit from a straightforward tracking system accessible via the official website. Relay Express aims to maintain transparency and reliability throughout the shipping process. The company’s offerings suit a variety of delivery needs, from urgent documents to larger cargo.
With a commitment to customer satisfaction, Relay Express keeps shipments moving efficiently. The service adapts to the demands of modern logistics, supporting both domestic and international trade flows. Its coverage and features make it a practical choice for those seeking dependable courier solutions.
Shipment Tracking Statuses
•Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Relay Express package?
Use the tracking number on the Relay Express website to get live updates.
Does Relay Express offer international shipping?
Yes, Relay Express ships to North America, Europe, Asia Pacific, and the Middle East.
Is insurance included with shipments?
Insurance is optional and can be added during the booking process.
What delivery speeds are available?
Express delivery is available for faster transit times within India and internationally.
Can I change the delivery address after shipment?
Address changes depend on the shipment status; contact support for assistance.
Are there size or weight limits for packages?
Limits vary by route; check with Relay Express for specific restrictions.
How do I contact Relay Express customer support?
Support is available via email through the official website contact form.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more