Parcel App benefits for Ninja Van Singapore delivery
Island-wide Coverage
Comprehensive delivery network covering all of Singapore, from the Central Business District to residential areas in Jurong, Woodlands, Tampines and beyond.
Flexible Delivery Options
Choose between home delivery or collection at Ninja Points, with options for same-day, next-day, or scheduled deliveries to fit your needs.
Smart Technology
Advanced tracking platform that provides real-time updates and notifications through multiple channels including SMS, email, and NinjaChat.
Specialized Services
Value-added services including cold chain delivery for temperature-sensitive items, B2B solutions, and international shipping to regional destinations.
Ninja Van Singapore, established in 2014, is the founding operation of the wider Ninja Van logistics network that has since expanded across Southeast Asia. As the company's home market, Singapore serves as both headquarters and innovation hub, where new delivery technologies and solutions are first developed and implemented.
The company has firmly established itself as one of Singapore's leading last-mile logistics providers, offering reliable delivery services for e-commerce platforms, businesses, and individual customers. Ninja Van Singapore leverages its proprietary technology to optimize routes, track deliveries in real-time, and provide seamless updates to both senders and recipients.
Operating across Singapore's compact but densely populated urban landscape, Ninja Van has created a highly efficient delivery network capable of same-day and next-day deliveries, as well as scheduled delivery options. Their services include domestic parcel delivery, international shipping to other Southeast Asian countries, and specialized solutions like cold chain delivery for temperature-sensitive items.
Ninja Van Singapore has also developed a network of Ninja Points - convenient drop-off and collection locations at partner retail outlets across the island. This gives customers the flexibility to collect packages at their convenience if they're not available for home delivery.
Tracking your Ninja Van Singapore package is simple and straightforward. Just enter your tracking number in our tracking tool to get immediate updates on your package's location and delivery status. The system provides detailed information at every stage, from collection to final delivery.
Shipment Tracking Statuses
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track my Ninja Van Singapore package?
Enter your tracking number on the Ninja Van website or in our tracking tool. You'll immediately receive information about your package's current location and delivery status.
How long does Ninja Van Singapore delivery take?
Delivery times in Singapore are typically quick: Same-day delivery is available for orders placed before cut-off time; next-day delivery is standard for most addresses; and specific time-slot deliveries can be arranged for premium services.
What if I'm not home to receive my package?
If you're not home, the delivery person will leave a notification. You can then reschedule delivery through the Ninja Van app or website, or opt to collect your package from a nearby Ninja Point location.
Can I send packages internationally from Singapore with Ninja Van?
Yes, Ninja Van Singapore offers international shipping to Malaysia, Indonesia, Philippines, Thailand, and Vietnam, with competitive rates and seamless tracking throughout the journey.
Does Ninja Van Singapore deliver on weekends and public holidays?
Yes, Ninja Van Singapore operates seven days a week, including weekends. Service availability on public holidays may vary, with specifics announced on their website and social media channels.
Guides & Manuals
How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn more
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more