How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Ninja Van Singapore delivery
1
Island-wide Coverage
Delivery network spans all of Singapore, including business districts and residential neighborhoods.
2
Flexible Delivery Options
Home delivery or pickup at Ninja Points with same-day, next-day, or scheduled slots.
3
Smart Technology
Real-time tracking and notifications via SMS, email, and NinjaChat.
4
Specialized Services
Cold chain delivery, B2B solutions, and international shipping across Southeast Asia.
Ninja Van Singapore started in 2014 as the main hub of the Ninja Van network across Southeast Asia. It serves as the company’s headquarters and innovation center, where new delivery methods and technology are tested and launched.
The company is known for dependable last-mile delivery services for e-commerce, businesses, and individuals. Using its own technology, Ninja Van Singapore plans efficient routes, tracks parcels live, and sends updates to both senders and receivers.
Operating throughout Singapore’s dense urban areas, Ninja Van offers same-day and next-day deliveries, plus scheduled delivery slots. Services include local parcel delivery, international shipping to nearby countries, and special options like cold chain delivery for items needing temperature control.
Ninja Van Singapore also runs Ninja Points, a network of partner stores where customers can drop off or pick up parcels. This adds convenience for those who prefer to collect packages instead of home delivery.
Tracking a package is simple. Enter the tracking number on the Ninja Van website or tracking tool to see the parcel’s current location and delivery progress. Detailed status updates cover every step from pickup to drop-off.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track my Ninja Van Singapore package?
Use your tracking number on the Ninja Van website or tracking tool to see your package’s location and status.
How long does Ninja Van Singapore delivery take?
Same-day delivery is available before cut-off times. Next-day delivery is standard. Scheduled deliveries can be arranged for some services.
What if I'm not home to receive my package?
A notification will be left. You can reschedule delivery online or pick up your package at a nearby Ninja Point.
Can I send packages internationally from Singapore with Ninja Van?
Yes, international shipping is offered to Malaysia, Indonesia, Philippines, Thailand, and Vietnam with tracking included.
Does Ninja Van Singapore deliver on weekends and public holidays?
Deliveries run seven days a week. Public holiday service may vary and is announced on official channels.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more