How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Grastin delivery
1
Fast Delivery
Express shipping options reduce transit times across Russia and neighboring countries.
2
Real-time Tracking
Online tracking provides up-to-date information on parcel location and status.
3
International Reach
Supports shipments beyond Russia, covering Europe and Asia Pacific regions.
4
Cargo Insurance
Optional insurance protects shipments against loss or damage during transport.
Grastin provides reliable express delivery services primarily across Russia, with options for international shipping. The company focuses on fast and secure parcel transportation, offering real-time tracking to keep customers updated at every stage.
The service supports shipments to major regions including Europe and Asia Pacific, ensuring broad coverage for businesses and individuals. Grastin offers insurance options to protect valuable cargo during transit.
Tracking parcels is straightforward through Grastin’s online platform, which provides detailed status updates. This transparency helps users plan and manage their deliveries efficiently.
Grastin’s network includes partnerships with local and international logistics providers, expanding its reach and improving delivery times. The company emphasizes accuracy and care in handling shipments, aiming to minimize delays and damage.
Suitable for e-commerce and personal shipments, Grastin combines speed with security. The service adapts to various parcel sizes and delivery needs, making it a flexible choice for many customers.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Grastin shipment?
Use the tracking number on Grastin’s official website to see the latest status of your package.
Does Grastin offer international delivery?
Yes, Grastin ships parcels to several countries in Europe and Asia Pacific.
Is insurance available for all shipments?
Insurance is optional and can be added depending on the value and type of cargo.
What regions does Grastin cover within Russia?
Grastin covers most regions across Russia, including major cities and remote areas.
Can I change the delivery address after shipment?
Address changes depend on the shipment status; contact Grastin support for assistance.
Are there size or weight limits for parcels?
Grastin accepts various parcel sizes but specific limits depend on the chosen service.
How long does delivery usually take?
Delivery times vary by destination and service type, with express options available.
Where can I find customer support?
Support is available via email on the official Grastin website.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more