How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for DHL delivery
1
Global Network
Access to 220+ countries and territories. Local support teams speak your language and know your area.
2
Quick Delivery
Most international packages arrive in 1-3 days. Some destinations offer same-day service.
3
Smart Tracking
Follow packages in real time through the app or website. Get notifications about delivery status.
4
Safe Transport
Professional packing standards and careful handling keep items secure throughout their journey.
DHL is a global logistics leader, part of Deutsche Post DHL Group. Since 1969, it has expanded to serve customers in over 220 countries and territories. DHL focuses on express delivery, freight transport, and supply chain services.
The company operates with local teams, advanced sorting centers, and a fleet of planes and vehicles to move shipments quickly and reliably. Every package receives a unique tracking number, allowing customers to monitor progress at every step.
Local offices provide support in native languages, simplifying international shipping. DHL’s services cover documents, parcels, and freight, with attention to customs clearance and regulatory compliance.
The network ensures fast delivery times, often within 1 to 3 days internationally. Some locations even offer same-day delivery. DHL maintains strict packing and handling standards to protect shipments throughout transit.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How to track a DHL package?
Enter the tracking number on DHL's website or mobile app to see current location and delivery status.
What are DHL shipping rates?
Rates depend on package size, weight, and destination. Get an instant quote online or contact local DHL office.
How long does DHL delivery take?
International express takes 1-3 days. Exact times shown during booking based on destination.
What can DHL ship?
Documents, parcels, and freight. Some restrictions apply to dangerous goods and prohibited items.
Does DHL help with customs?
Yes, DHL handles customs clearance and paperwork for international shipments.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more