How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for UPU delivery
1
Global Reach
Supports postal services in over 190 countries, ensuring worldwide delivery.
2
Real-time Tracking
Provides up-to-date information on parcel location and delivery status.
3
Express Options
Offers expedited shipping services for faster delivery.
4
Insurance Coverage
Allows shipment insurance to protect valuable goods during transit.
UPU (Universal Postal Union) is a global organization that connects postal services from over 190 countries. It facilitates international mail and parcel delivery by standardizing processes and enabling smooth cooperation between national postal operators.
The system supports tracking for a wide range of postal shipments, including letters, parcels, and express mail services. Each shipment is assigned a unique tracking number that allows users to monitor its progress from origin to destination.
UPU's tracking platform provides real-time updates on parcel location and delivery status. This helps recipients and senders stay informed about their shipments at every stage. The service covers multiple regions including North America, Europe, Asia Pacific, and the Middle East.
By linking national postal services, UPU ensures consistent handling and delivery standards worldwide. It also offers options for express delivery and insurance to protect valuable shipments.
The platform is accessible online, allowing users to enter tracking numbers and receive detailed shipment information. UPU supports cooperation with major postal operators, making it a key player in international logistics.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my UPU shipment?
Enter your tracking number on the official UPU tracking website to see the latest status.
What types of shipments does UPU track?
UPU tracks letters, parcels, and express mail sent through participating postal services.
Is UPU responsible for delivery times?
Delivery times depend on the national postal services involved and the chosen shipping method.
Can I insure my shipment with UPU?
Insurance options are available through national postal operators cooperating with UPU.
Does UPU provide customer support?
Support is handled by the local postal service responsible for your shipment.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more