How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Janio delivery
1
Wide Regional Coverage
Supports shipments across Southeast Asia and connects to global markets.
2
Real-Time Tracking
Provides up-to-date tracking details for every parcel throughout the delivery process.
3
Express Delivery
Offers fast shipping options to meet urgent delivery needs.
4
Insurance Options
Allows protection of shipments against loss or damage during transit.
Janio specializes in cross-border express delivery services focused on Southeast Asia and nearby regions. The company supports shipments across Singapore, Malaysia, Indonesia, the Philippines, Thailand, and Vietnam, connecting these markets with global trade routes.
Designed for e-commerce sellers and buyers, Janio provides real-time tracking that keeps customers updated on their package status from pickup to delivery. The platform supports multiple shipping options including express services and insurance coverage to protect shipments during transit.
Janio’s network covers North America, Europe, Asia Pacific, and the Middle East, enabling smooth international logistics. The service integrates with popular marketplaces and online stores to simplify order fulfillment and reduce delivery times.
The tracking system assigns a unique number to each parcel, allowing easy monitoring through Janio’s website. This transparency helps reduce uncertainty and improves customer satisfaction.
Janio focuses on efficient customs clearance and last-mile delivery, ensuring parcels reach recipients promptly. The company’s logistics solutions are tailored to meet the needs of growing e-commerce businesses requiring dependable cross-border shipping.
Overall, Janio combines technology and regional expertise to offer a streamlined shipping experience. Its services help merchants expand their reach while providing buyers with clear, timely delivery information.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Janio shipment?
Use the tracking number on Janio’s website to see real-time updates on your package.
Which countries does Janio deliver to?
Janio operates mainly in Southeast Asia, including Singapore, Malaysia, Indonesia, the Philippines, Thailand, and Vietnam, with connections to other global regions.
Does Janio offer insurance for shipments?
Yes, insurance options are available to protect parcels during transit.
What types of delivery services does Janio provide?
Janio offers express delivery and standard shipping tailored for e-commerce businesses.
Can Janio handle customs clearance?
Yes, Janio manages customs clearance to ensure smooth international shipping.
Is Janio suitable for small online sellers?
Janio’s services are designed to support e-commerce sellers of various sizes with reliable cross-border logistics.
How long does delivery usually take with Janio?
Delivery times vary by destination and service type, with express options providing faster transit.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more