Parcel App benefits for 2U Express delivery
Fast transit times
Priority air shipping available with 7-12 day delivery
E-commerce focus
Tailored solutions for marketplace sellers
Global coverage
Ships to North America, Europe, and Australia
Tracking visibility
Detailed tracking from pickup to delivery
2U Express is a Shenzhen-based logistics company focused on cross-border e-commerce shipments. Key features:
- Air express delivery (7-12 business days)
- Sea freight options (25-40 days)
- Specialized e-commerce solutions
- Customs clearance assistance
- Last-mile delivery partnerships
The company handles various cargo types including electronics, apparel, and small consumer goods, with particular expertise in serving online sellers.
Shipment Tracking Statuses
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How to track my 2U Express package?
Use your tracking number on the 2U Express website or third-party tracking platforms
What countries does 2U Express deliver to?
Main destinations include USA, UK, Germany, Australia and others
How long does delivery take to the US?
Typically 8-12 business days to major US cities
What's the maximum package weight?
Accepts parcels up to 30kg (66lbs) for most destinations
How to contact customer service?
Via email support in English and Chinese at service@2uexpress.com
Guides & Manuals
How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn more
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more