How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for DHL Express delivery
1
Global Coverage
Operates in multiple countries across key continents for wide-reaching delivery.
2
Fast Delivery
Specializes in express shipping to meet tight deadlines.
3
Real-time Tracking
Provides detailed tracking updates at every stage of shipment.
4
Insurance Options
Offers shipment protection for valuable goods.
DHL Express operates worldwide, providing fast and secure delivery services for documents and parcels. The company covers major regions including North America, Europe, Asia Pacific, and the Middle East. DHL focuses on express shipping, ensuring time-sensitive deliveries reach their destinations quickly.
Shipments with DHL Express receive detailed tracking updates accessible online. This allows customers to monitor their packages at every stage, from pickup to final delivery. The service supports various shipment types, including documents, parcels, and freight.
DHL Express offers insurance options to protect valuable shipments. The company maintains a strong network of logistics partners and hubs, enabling efficient customs clearance and smooth transit across borders.
Customers benefit from flexible delivery options and professional handling. DHL’s infrastructure supports both business and individual shipping needs, with a focus on reliability and transparency.
The service integrates with popular e-commerce platforms, facilitating smooth order fulfillment for online sellers. DHL Express continues to expand its reach and improve delivery speed, adapting to changing market demands.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my DHL Express shipment?
Use the tracking number on the DHL website or tracking portal to see real-time updates.
Does DHL Express deliver internationally?
Yes, DHL Express ships to many countries worldwide with customs clearance support.
Can I insure my package with DHL Express?
Insurance options are available to cover the value of your shipment.
What types of shipments does DHL Express handle?
Documents, parcels, and freight shipments are all supported.
How fast is DHL Express delivery?
Delivery times vary by destination but are generally among the fastest in the courier industry.
Is signature required on delivery?
In most cases, a signature is required to confirm receipt of the shipment.
Can I change the delivery address after shipment?
Address changes may be possible through DHL customer service depending on shipment status.
What should I do if my package is delayed?
Check tracking updates and contact DHL support for assistance.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more