How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Sendex delivery
1
Fast Delivery
Express shipping options reduce transit times for urgent parcels.
2
Real-Time Tracking
Track shipments online with up-to-date status information.
3
Wide Coverage
Services cover Mexico and key international regions.
4
Insurance Available
Optional insurance protects shipments against loss or damage.
Sendex operates as a dependable courier service based in Mexico, focusing on express delivery solutions for both domestic and international shipments. The company supports shipping across North America, Europe, Asia Pacific, and the Middle East, providing broad coverage for various customer needs.
Real-time tracking is available for every package, allowing users to monitor their shipments from the moment they leave the warehouse until final delivery. This transparency helps reduce uncertainty and improves planning for recipients.
Sendex offers insurance options to protect valuable goods during transit. The service aims to combine speed with security, ensuring parcels arrive safely and on time.
The company’s network supports a range of delivery types, including express and standard shipping, catering to different urgency levels and budget requirements. Sendex maintains partnerships with local and international carriers to extend its reach and improve service reliability.
Customers benefit from a straightforward tracking system accessible via Sendex’s website, where entering a tracking number provides detailed status updates. The service emphasizes clear communication and efficient handling to meet the expectations of both individual and business clients.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
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Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Sendex package?
Use the tracking number on the Sendex website to see the latest status of your shipment.
Does Sendex offer international shipping?
Yes, Sendex ships to North America, Europe, Asia Pacific, and the Middle East.
Is insurance included with every shipment?
Insurance is optional and can be added during the shipping process.
What delivery options does Sendex provide?
Sendex offers express and standard delivery services to meet different needs.
How long does delivery usually take within Mexico?
Delivery times vary by destination but express options are designed for faster transit.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more