How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Nova Poshta delivery
1
Fast Delivery
Express shipping options reduce transit times across Ukraine and abroad.
2
Real-time Tracking
Track parcels online with up-to-date status and location information.
3
Wide Coverage
Extensive network covering Ukraine and multiple international regions.
4
Flexible Services
Various delivery and insurance options tailored to customer needs.
Nova Poshta is a major courier company based in Ukraine, known for its fast and efficient parcel delivery services. It covers a wide network across Ukraine and extends international shipping to many countries. The service supports express delivery, allowing shipments to reach recipients quickly.
Each parcel receives a unique tracking number, enabling customers to monitor their shipment status online at any time. The tracking system updates in real time, providing accurate information about the location and estimated delivery time.
Nova Poshta offers various shipping options, including standard and express services, with additional insurance choices for valuable goods. The company works with both individuals and businesses, supporting e-commerce and retail logistics.
The courier service focuses on convenience, with numerous branches and parcel lockers throughout Ukraine. International shipments cover regions such as Europe, Asia Pacific, and the Middle East, ensuring broad coverage.
Customers benefit from transparent pricing, reliable handling, and professional service. Nova Poshta continues to expand its network and improve delivery speed, making it a preferred choice for domestic and international shipping needs.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Nova Poshta shipment?
Use the unique tracking number on the Nova Poshta website to see real-time updates.
Does Nova Poshta offer international shipping?
Yes, shipments can be sent to Europe, Asia Pacific, and the Middle East.
Are there insurance options for valuable parcels?
Insurance can be added to shipments for extra protection.
What delivery speeds are available?
Standard and express delivery options are offered depending on destination.
Where can I find Nova Poshta branches?
Branches and parcel lockers are available throughout Ukraine for easy drop-off and pickup.
Can businesses use Nova Poshta for e-commerce deliveries?
Yes, the service supports business logistics and online store shipments.
Is there customer support available?
Support is accessible via email and the official website for assistance.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more