How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for ZIM Logistics delivery
1
Reliable International Shipping
ZIM Logistics provides fast, secure, and dependable delivery services across multiple continents, ensuring your parcels arrive on time.
2
Real-Time Tracking
Stay updated on your shipment’s status with instant tracking updates available online at every stage of delivery.
3
Coverage in Major Regions
Servicing North America, Europe, Asia Pacific, and the Middle East, ZIM Logistics ensures broad regional reach.
4
Insurance Options
Protect your valuable shipments with insurance options tailored to your needs.
ZIM Logistics is a well-known provider of international shipping services, specializing in fast and secure delivery across various regions including North America, Europe, Asia Pacific, and the Middle East. The company provides express delivery options, ensuring that parcels reach their destination quickly and safely. Customers can track their shipments in real-time through the company's online platform, which offers detailed updates at each stage of the delivery process.
The service includes insurance options to protect valuable shipments, giving peace of mind to senders and recipients alike. ZIM Logistics works closely with major courier partners to expand its coverage and improve delivery times. Its user-friendly tracking system allows customers to monitor their parcels from pickup to final delivery, reducing uncertainty and providing transparency.
The company’s extensive network and commitment to reliability make it a popular choice for businesses and individuals who need to send packages internationally. Whether sending documents, electronics, or other goods, ZIM Logistics aims to deliver on time and in perfect condition. Customer support is available via phone and email to assist with any questions or issues related to shipments.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my shipment?
Use the tracking number on ZIM Logistics' website to see real-time updates on your parcel’s location and status.
Does ZIM Logistics deliver to my country?
ZIM Logistics covers North America, Europe, Asia Pacific, and the Middle East. Check the regions listed for specific coverage.
What is the delivery time?
Delivery times vary depending on the destination and service chosen. Express options are available for faster delivery.
Can I insure my shipment?
Yes, insurance options are available to protect your valuable or fragile items during transit.
How do I contact customer support?
Support is available via phone at +1 (800) 123-4567 or email support@zim.com for any questions or issues.
What types of shipments does ZIM Logistics handle?
The company handles parcels, documents, electronics, and other goods requiring international shipping.
Is there a minimum or maximum weight for shipments?
Weight limits depend on the service selected. Contact support for specific restrictions.
How do I file a complaint or report a problem?
Reach out to customer support via phone or email to resolve any issues or file complaints.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more