How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for EPTC delivery
1
Express Delivery
Fast shipping services designed to meet urgent delivery needs.
2
Real-time Tracking
Track parcels at every step with up-to-date status information.
3
International Shipping
Supports shipments across multiple continents and regions.
4
Insurance Options
Protect valuable items with available insurance coverage.
EPTC operates as a reliable courier service based in Eswatini, focusing on express delivery across multiple regions including North America, Europe, Asia Pacific, and the Middle East. The company supports international shipping with options tailored to meet various customer needs.
Shipments with EPTC benefit from real-time tracking, allowing users to monitor their parcels at every stage. Insurance options are available to protect valuable goods during transit, adding an extra layer of security.
The service aims to provide timely deliveries while maintaining transparency through accessible tracking tools. EPTC's network covers a broad area, ensuring packages reach their destinations efficiently.
Customers can access shipment status updates via the official website, which offers a straightforward tracking interface. The company focuses on clear communication and dependable logistics solutions for both domestic and international shipments.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my EPTC shipment?
Use the tracking number on the EPTC website's tracking page to see the latest status.
Does EPTC offer insurance for shipments?
Yes, insurance options are available to cover the value of your goods during transit.
Which regions does EPTC deliver to?
EPTC delivers to North America, Europe, Asia Pacific, and the Middle East.
What should I do if my package is delayed?
Check the tracking updates online and contact EPTC support if delays persist.
Can I ship internationally with EPTC?
Yes, international shipping is supported across several continents.
Is there a customer support email for EPTC?
Support can be reached via email at support@sz-post.com.
Where is EPTC based?
EPTC is based in Eswatini.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more