How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Go Express delivery
1
Fast Delivery
Quick transit times ensure parcels arrive on schedule.
2
Real-Time Tracking
Track shipments at every stage with up-to-date information.
3
Wide Coverage
Services extend across New Zealand and multiple international regions.
4
Insurance Options
Protect shipments with available insurance plans.
Go Express specializes in express delivery services within New Zealand and to international destinations. The company supports shipments across North America, Europe, Asia Pacific, and the Middle East. It provides real-time tracking, allowing customers to monitor their parcels from dispatch to delivery.
The service includes insurance options to protect valuable goods during transit. Go Express focuses on timely deliveries, ensuring parcels reach their destination quickly and safely. The tracking system updates frequently, giving clear visibility of the shipment status.
Go Express works with various partners to cover a wide geographic area. This network helps maintain consistent service quality and delivery speed. The company handles different types of shipments, including documents, parcels, and freight.
Customers benefit from a straightforward online tracking tool accessible via the official website. This tool requires only the tracking number to provide detailed shipment information. Support is available through email for any inquiries or assistance needed.
Overall, Go Express combines speed, coverage, and tracking transparency to meet the needs of individuals and businesses sending parcels locally and abroad.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Go Express parcel?
Use the tracking number on the Go Express website tracking page to see the latest status.
Does Go Express offer international shipping?
Yes, Go Express ships to regions including North America, Europe, Asia Pacific, and the Middle East.
Is insurance available for shipments?
Insurance options are offered to cover parcels during transit for added security.
What types of shipments does Go Express handle?
The service covers documents, parcels, and freight shipments.
How do I contact Go Express customer support?
Support is available via email at support@goex.com for questions or help.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more