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Learn moreParcel App benefits for PostNL International delivery
1
Global Reach
Delivery to over 190 countries with partnerships covering Europe, Asia, Americas, Africa, and Oceania.
2
Cross-Border Expertise
Knowledge of international shipping rules, customs, and documentation for smooth delivery.
3
E-commerce Solutions
Services designed for online sellers, including bulk shipping and collection points in Asia.
4
International Tracking
Track and Trace system providing updates at key transit points worldwide.
PostNL International operates as the cross-border shipping branch of PostNL, the national postal service of the Netherlands. It connects the Netherlands with over 190 countries through a well-established global logistics network. The Amsterdam International Mail Centre serves as the main hub for processing all incoming and outgoing international mail.
The service is known for supporting e-commerce shipments, especially those coming from Asia to Europe. Collection points in key Asian markets like Hong Kong and mainland China consolidate parcels before sending them to the Netherlands for further distribution. This setup helps online retailers deliver products efficiently across Europe and beyond.
Tracking numbers follow Universal Postal Union standards. Registered international mail usually has tracking codes like RU123456789NL, while e-commerce parcels may use formats such as NL14934525209932. The tracking system offers clear updates at important transit points, allowing users to monitor their shipments throughout the journey.
Delivery times depend on the destination and chosen service. European shipments typically take 3-5 business days. Shipments to Asia Pacific usually require 7-15 days, North America 8-15 days, and other international locations 15-25 days. Customs clearance, local delivery conditions, and seasonal demand can affect these timeframes.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track my PostNL International package?
Use your tracking number on the PostNL website or tracking tool. Registered mail numbers look like RU123456789NL. E-commerce parcels may have numbers like NL14934525209932. Updates show package progress through transit points.
How long does PostNL International delivery take?
Delivery times vary: Europe 3-5 business days; Asia Pacific 7-15 days; North America 8-15 days; other destinations 15-25 days. Customs and local delivery can add delays.
What do PostNL International tracking statuses mean?
Statuses include: 'The item is pre-advised' (label created), 'The item is at the PostNL sorting center' (received in Netherlands), 'The item is on transport to destination country', 'The item has arrived in destination country', 'The item is being processed by customs', and 'The item has been delivered successfully'.
How does customs clearance work with PostNL International?
Packages go through customs inspection in the destination country. PostNL provides required documents, but import duties or extra info may be needed. Customs processing times vary and can extend delivery.
What's the difference between PostNL and PostNL International?
PostNL handles mail and parcels within the Netherlands. PostNL International focuses on shipments crossing borders, using global logistics and customs expertise for worldwide delivery.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
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How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
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