How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Best Express (800 Best) delivery
1
Cross-Border Expertise
Specializes in shipping from China to global destinations with full tracking visibility.
2
Domestic Reach
Fast delivery covering every province and city in China.
3
Real-Time Tracking
Live updates on package location, delays, and delivery status.
4
Integrated Fulfillment
Provides sorting, warehousing, and last-mile delivery solutions.
Best Express is part of the BEST Inc. group and stands as a major logistics provider in China. It delivers reliable domestic and international shipping services focused on speed, transparency, and e-commerce needs.
The company grew rapidly to serve China's expanding online shopping market and now operates beyond China’s borders. It manages both B2C and B2B shipments across Asia and other regions, cooperating with local couriers in countries like the United States, Thailand, Vietnam, and Malaysia.
Services include:
- Domestic parcel delivery with fast, dependable service across all Chinese provinces.
- Cross-border shipping for small and medium parcels from China to worldwide destinations.
- Warehouse and fulfillment solutions covering sorting, storage, and last-mile delivery.
- Real-time tracking that follows parcels through every stage, including handover to partners such as USPS, Royal Mail, or Canada Post.
Tracking numbers are usually alphanumeric and allow customers to monitor shipments from origin to final delivery, even after leaving China. This tracking system provides clear visibility and peace of mind.
Best Express supports major e-commerce platforms like JD.com and AliExpress, offering end-to-end logistics from Chinese warehouses to buyers globally.
With modern sorting centers and optimized routes, Best Express continues to expand as a trusted logistics name worldwide.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track a Best Express package?
Use your tracking number on this site to check the delivery status and progress.
How long does Best Express shipping take?
Domestic shipments usually arrive in 1 to 3 days. International deliveries take about 7 to 15 business days.
Who delivers my package after it leaves China?
Local partners like USPS or Royal Mail handle the final delivery in most countries.
What does a Best Express tracking number look like?
Tracking numbers are alphanumeric and may start with letters or digits depending on shipment type.
What if the tracking stops updating?
Updates may pause during customs or handover. If no updates appear for several days, contact customer support or the seller.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more