How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Kerry eCommerce delivery
1
Fast Delivery
Offers express shipping options to reduce transit times across key markets.
2
Real-Time Tracking
Provides accurate tracking updates at every step of the delivery process.
3
Wide Coverage
Operates across Asia, North America, Europe, and the Middle East.
4
Insurance Options
Supports shipment insurance to protect valuable parcels during transit.
Kerry eCommerce specializes in express shipping tailored for online retailers and consumers across multiple regions including Asia Pacific, North America, and Europe. The company supports international deliveries with a focus on speed and transparency.
Shipments are tracked with real-time updates, allowing customers to monitor their packages at every stage. Kerry eCommerce integrates insurance options to protect valuable goods during transit. The service covers a wide network of countries, ensuring broad reach for cross-border e-commerce.
The platform supports various delivery methods, including express and standard options, to meet different business needs. Kerry eCommerce partners with local carriers to optimize last-mile delivery, improving speed and reliability.
Designed for e-commerce sellers, Kerry eCommerce simplifies logistics by offering easy-to-use tracking tools and clear status notifications. This helps reduce uncertainty and improves customer satisfaction.
Overall, Kerry eCommerce combines extensive coverage, fast transit times, and transparent tracking to support efficient international shipping for online businesses.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Kerry eCommerce package?
Use the tracking number on the Kerry eCommerce website or partner portals to get real-time updates.
Does Kerry eCommerce offer international shipping?
Yes, it covers multiple regions including Asia Pacific, North America, Europe, and the Middle East.
Are there insurance options available for shipments?
Yes, Kerry eCommerce provides insurance to cover the value of your goods during transit.
What delivery speeds does Kerry eCommerce provide?
Both express and standard shipping options are available depending on destination and service level.
Can I change the delivery address after shipment?
Address changes depend on the shipment status and local carrier policies; contact support for assistance.
Is there customer support available?
Yes, support is available via email for shipment inquiries and assistance.
What regions does Kerry eCommerce serve?
Main regions include Asia Pacific, North America, Europe, and the Middle East.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more