How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for 360zebra delivery
1
E-commerce Focus
Tailored shipping solutions for online sellers and marketplaces
2
Affordable Rates
Competitive pricing for international parcel delivery
3
Full Tracking
Real-time tracking from origin in China to final destination
4
Customs Support
Assistance with export documents and customs clearance
360zebra provides international shipping services focused on cross-border e-commerce parcels from China to key global markets. The company offers several delivery options: air express with delivery times of 8 to 12 days, economy air taking 15 to 25 days, and sea freight for shipments expected within 30 to 45 days. These options suit both businesses and individuals sending small packages.
The service mainly handles parcels weighing under 2 kilograms but supports express shipments up to 20 kilograms. Each shipment receives a unique tracking number, usually starting with "ZB," allowing detailed monitoring throughout the delivery process. Customs clearance assistance is part of the service, helping to reduce delays at borders.
360zebra partners with last-mile delivery providers in destination countries to ensure parcels reach recipients efficiently. The service is widely used by sellers on platforms like AliExpress and eBay, offering a balance of cost and delivery speed for shipments to North America and Europe.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my 360zebra package?
Enter your tracking number starting with "ZB" on the 360zebra website or use universal tracking platforms.
What is the delivery time to Europe?
Express shipping takes 8 to 12 days, while economy air service usually takes 15 to 22 days to major cities.
What is the maximum weight allowed per package?
Express service accepts packages up to 20 kilograms; economy air mail is limited to 2 kilograms.
Does 360zebra offer insurance for shipments?
Insurance is optional and can be added for valuable parcels.
Are there restrictions on the types of goods shipped?
Prohibited items follow standard international shipping regulations and cannot be sent via 360zebra.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more