Comment choisir la bonne option de livraison lors du paiement
Découvrez comment choisir la meilleure méthode d'expédition en ligne — en équilibrant rapidité, coût et sécurité.
En savoir plusCovers all regions in China and ships to over 190 countries worldwide.
Offers services from affordable Surface Mail to fast EMS delivery.
Unique tracking numbers provide shipment visibility through all stages.
Competitive pricing with options to fit different budgets and delivery needs.
China Post (中国邮政) is the official postal service of the People's Republic of China. It ranks among the largest postal operators globally, handling billions of mail items and parcels every year. The service covers both domestic and international deliveries.
The network includes numerous post offices and processing centers across urban and rural China. For international shipments, China Post provides several service options: Air Mail for standard letters and small parcels, EMS for express delivery, SAL as a mid-speed option balancing cost and time, and Surface Mail for economical shipping of non-urgent items.
Each shipment receives a unique tracking number, usually starting with letters such as RB, RC, or LM, containing 13 characters for international parcels, and ending with "CN" to indicate origin. This tracking system allows customers to follow their packages throughout the delivery process.
China Post partners with postal services worldwide and is a member of the Universal Postal Union (UPU). This ensures smooth international operations and consistent tracking updates across borders.
Delivery times depend on the chosen service and destination. EMS typically delivers within 5 to 10 business days, Air Mail takes around 10 to 20 days, while Surface Mail can require 30 to 60 days. Customs clearance and local postal conditions may affect these times.
Tracking statuses include key updates like "Posted," "Departed from originating country," "Arrived at destination country," "Customs clearance," "Out for delivery," and "Delivered." Updates may appear in English and Chinese.
If a package is held in customs, additional documents or import fees might be necessary. In such cases, contacting the local postal or customs office with the tracking number helps resolve issues.
Le colis a été enregistré dans le système mais n'a pas encore été remis pour traitement. Le vendeur a peut-être créé le numéro de suivi, mais le colis n'a pas encore été expédié.
Le colis a quitté l'entrepôt de l'expéditeur et est en route vers la destination. Il peut passer par des centres de tri ou des douanes.
Le colis a été livré avec succès au destinataire. La livraison est généralement confirmée par une signature ou une autre confirmation.
Le statut signifie qu'il n'y a pas d'informations sur le colis. Les raisons possibles incluent un numéro de suivi incorrect, le colis non encore enregistré dans le système ou il n'est plus suivi.
Use the tracking number on the China Post website or tracking tools. Numbers start with letters like RB, RC, or LM, followed by digits, often ending with 'CN' for international shipments.
EMS usually takes 5-10 business days, Air Mail 10-20 days, and Surface Mail 30-60 days. Times vary with customs and local postal conditions.
'Posted' means the item was accepted. Other statuses include departure, arrival, customs clearance, out for delivery, and delivered.
Additional documents or import fees may be needed. Contact local customs or postal service with your tracking number for help.
Yes, tracking continues through partner postal services in the destination country.
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