How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Wahana delivery
1
Express Delivery
Fast shipping options available for urgent packages within Indonesia.
2
Real-time Tracking
Track shipments online with up-to-date status information.
3
International Shipping
Service extends to key global regions including North America and Europe.
4
Insurance Options
Protect valuable shipments with optional insurance coverage.
Wahana is a prominent courier service based in Indonesia, providing reliable shipping solutions for individuals and businesses. The company focuses on fast and secure delivery across the country, with additional international shipping options to key regions.
The service offers express delivery for urgent shipments and standard options for cost-effective transport. Each package is assigned a unique tracking number, allowing customers to monitor their parcels in real time through Wahana's online platform.
Wahana supports shipment insurance, giving extra protection for valuable goods. The company serves a wide range of customers, including e-commerce sellers, small businesses, and personal users.
Coverage includes major cities and remote areas within Indonesia, with partnerships extending to North America, Europe, Asia Pacific, and the Middle East for international shipments. Wahana aims to maintain transparency and reliability by providing timely updates and clear communication.
The user-friendly tracking system helps customers stay informed about their package status from pickup to delivery. Wahana’s logistics network is designed to handle various parcel sizes and types, ensuring safe handling throughout the shipping process.
Overall, Wahana combines local expertise with growing international reach, making it a practical choice for shipping needs in Indonesia and beyond.
Shipment Tracking Statuses
•Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Wahana shipment?
Use the tracking number on Wahana's official website to see real-time updates.
Does Wahana offer international delivery?
Yes, Wahana ships to selected countries in North America, Europe, Asia Pacific, and the Middle East.
Can I insure my package with Wahana?
Insurance is available for shipments to cover loss or damage during transit.
What types of packages does Wahana handle?
Wahana accepts various parcel sizes, including documents, parcels, and freight shipments.
Is there a customer support contact for shipment issues?
Support is available via email at support@wahana.com.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more