How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for XDEXPRESS delivery
1
Fast Delivery
Express shipping options ensure quick parcel arrival across Australia and abroad.
2
Real-time Tracking
Track shipments at every step with up-to-date status updates.
3
International Reach
Covers major global regions including North America, Europe, and Asia Pacific.
4
Insurance Available
Optional insurance protects valuable shipments during transit.
XDEXPRESS specializes in express parcel delivery within Australia and to key international regions including North America, Europe, Asia Pacific, and the Middle East. The service focuses on speed and reliability, ensuring shipments reach their destination on time.
Real-time tracking is available for all parcels, allowing customers to monitor their shipments at every stage. Insurance options add an extra layer of protection for valuable goods during transit.
The company supports both domestic and international shipping needs, making it suitable for businesses and individuals requiring efficient logistics solutions. XDEXPRESS combines modern tracking technology with a broad coverage network to maintain transparency and trust.
Customers benefit from a streamlined shipping process, clear communication, and flexible delivery options. The service is designed to handle a variety of parcel sizes and shipment types, adapting to different requirements without compromising on delivery speed.
With a focus on customer convenience, XDEXPRESS provides online tools for shipment management and support through multiple channels. This approach helps reduce delays and improves overall satisfaction with parcel delivery.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my XDEXPRESS shipment?
Use the tracking number on the official website to get real-time updates on your parcel.
Does XDEXPRESS offer insurance for shipments?
Yes, insurance options are available to cover the value of your goods during delivery.
Which countries does XDEXPRESS deliver to?
XDEXPRESS operates within Australia and ships to North America, Europe, Asia Pacific, and the Middle East.
What types of parcels can I send with XDEXPRESS?
The service supports various parcel sizes and types, suitable for personal and business shipments.
How long does delivery take?
Delivery times vary by destination but express options prioritize fast transit.
Can I change the delivery address after shipment?
Contact customer support promptly to request any changes to delivery details.
Is there customer support available?
Yes, support is accessible via email and phone for shipment inquiries.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more