Parcel App benefits for PostNL International delivery
Global Reach
Delivery services to more than 190 countries worldwide, with strategic partnerships ensuring comprehensive coverage across Europe, Asia, Americas, Africa, and Oceania.
Cross-Border Expertise
Specialized knowledge in international shipping regulations, customs procedures, and documentation requirements for smooth cross-border delivery experiences.
E-commerce Solutions
Tailored services for online retailers, including bulk shipping options, consolidated collection points in Asia, and integrated delivery systems for major e-commerce platforms.
International Tracking
Comprehensive Track and Trace system providing end-to-end visibility of international shipments with updates at key transit points across multiple countries.
PostNL International is the cross-border shipping division of PostNL, the national postal operator of the Netherlands. Leveraging PostNL's 200+ years of postal expertise, the international division focuses specifically on global mail and parcel services, connecting the Netherlands with over 190 countries worldwide.
The international operations of PostNL are managed through a sophisticated global logistics network that includes strategic partnerships with local postal authorities and private carriers in destination countries. This international network is anchored by the Amsterdam International Mail Centre, which serves as the central hub for all outgoing and incoming international mail processing.
PostNL International is particularly recognized for its services to e-commerce businesses, especially those shipping from Asia to Europe. The company maintains collection points in key Asian markets, including Hong Kong and mainland China, where parcels are consolidated before being transported to the Netherlands for distribution throughout Europe and beyond. This makes PostNL International a popular choice for many online retailers who ship products from Asia to European customers.
Their international tracking system operates under Universal Postal Union standards, with tracking numbers for registered international mail typically following the format RU123456789NL. For e-commerce packages, tracking numbers may follow alternative formats such as NL14934525209932. The Track and Trace system provides comprehensive visibility of shipments throughout their international journey, with status updates available at key transit points.
International delivery timeframes vary by destination and service level. Standard transit times for international shipments typically range from 3-5 business days for European destinations to 15-25 days for intercontinental destinations. These timeframes may be affected by factors including customs processing, local delivery conditions, and seasonal volume fluctuations.
Shipment Tracking Statuses
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track my PostNL International package?
Enter your tracking number on the PostNL website or our tracking tool. International registered mail tracking numbers typically follow the format RU123456789NL, while e-commerce packages may use formats like NL14934525209932. You'll receive updates as your package moves through international transit points.
How long does PostNL International delivery take?
Delivery times vary by destination: within Europe usually 3-5 business days; Asia Pacific 7-15 days; North America 8-15 days; other international destinations typically 15-25 days. Delivery times may be extended due to customs clearance procedures or local delivery conditions in the destination country.
What do PostNL International tracking statuses mean?
Common international tracking statuses include: 'The item is pre-advised' (shipping label created), 'The item is at the PostNL sorting center' (package received in Netherlands), 'The item is on transport to the country of destination' (international transit), 'The item has arrived in the country of destination', 'The item is being processed by customs', and 'The item has been delivered successfully'.
How does customs clearance work with PostNL International?
When your package crosses international borders, it undergoes customs inspection in the destination country. PostNL International provides necessary documentation, but you may need to supply additional information or pay import duties/taxes depending on the shipment value and contents. Customs processing times vary by country and may add several days to overall delivery timeframes.
What's the difference between PostNL and PostNL International?
PostNL primarily handles domestic mail and parcel delivery within the Netherlands, while PostNL International specializes in cross-border shipping to global destinations. PostNL International utilizes specialized international logistics networks, customs expertise, and partnerships with foreign postal services to facilitate worldwide delivery from the Netherlands.
Guides & Manuals
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