Parcel App benefits for Ninja Van Vietnam delivery
Nationwide Coverage
Extensive delivery network spanning urban centers like Ho Chi Minh City and Hanoi to provincial areas across all 63 provinces of Vietnam.
E-commerce Integration
Seamless integration with leading Vietnamese online marketplaces including Shopee, Lazada, Tiki, and Sendo for streamlined order fulfillment and tracking.
Cash on Delivery
Secure and reliable COD service with prompt remittance, supporting the preferred payment method for many Vietnamese online shoppers.
Smart Tracking
Advanced tracking technology providing real-time visibility from pickup to delivery, with notifications through multiple channels including SMS, Zalo messaging app, and email.
Ninja Van Vietnam has established itself as a leading logistics provider in the fast-growing Vietnamese e-commerce market. Operating across major urban centers like Ho Chi Minh City and Hanoi, as well as extending to provincial areas, the company has built a robust delivery infrastructure that effectively serves Vietnam's diverse geography and rapidly expanding online retail sector.
Since launching in Vietnam, Ninja Van has developed a tech-enabled approach to logistics that combines innovative tracking systems with local expertise. Their proprietary routing and tracking solutions optimize delivery efficiency while providing transparent updates to both senders and recipients throughout the delivery journey across Vietnam's 63 provinces.
Ninja Van Vietnam has become a trusted partner for businesses of all sizes, from major e-commerce platforms to small online sellers. They offer a range of services tailored to Vietnam's unique market needs, including standard delivery, express options, and cash-on-delivery (COD) which is particularly important in Vietnam's e-commerce ecosystem. Their seamless integration with major Vietnamese online marketplaces makes them a preferred logistics partner for digital businesses.
To enhance convenience for customers, Ninja Van Vietnam has developed a network of Ninja Points - partner drop-off and collection locations across the country. These points enable customers to send or receive packages at their convenience, expanding service accessibility beyond traditional home delivery options in both urban and rural areas.
Need to track your Ninja Van Vietnam package? Simply enter your tracking number to get immediate updates about your shipment. Our tracking system provides detailed information about your package's current location, status, and expected delivery timeframe in both Vietnamese and English.
Shipment Tracking Statuses
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track my Ninja Van Vietnam package?
Enter your tracking number on the Ninja Van website or in our tracking tool. You'll immediately receive information about your package's current location and delivery status in both Vietnamese and English.
What areas does Ninja Van Vietnam cover?
Ninja Van Vietnam delivers throughout all 63 provinces, including major cities like Ho Chi Minh City, Hanoi, Da Nang, Can Tho, and Hai Phong, as well as rural districts through partnerships with local delivery agents.
How long does Ninja Van Vietnam delivery take?
Delivery times vary by location: Within major cities, typically 1-2 business days; between urban centers, 2-3 business days; to provincial areas, 3-5 business days; and remote areas may require 5-7 business days depending on accessibility.
What is the maximum package weight and size for Ninja Van Vietnam?
Standard packages should not exceed 30kg in weight. Size limitations generally require that the combined dimensions (length + width + height) should not exceed an express service specific limit, with no single dimension exceeding 150cm.
Does Ninja Van Vietnam deliver on weekends and holidays?
Yes, Ninja Van Vietnam operates seven days a week in major cities, with limited service on Sundays in some areas. Service during Vietnamese holidays may vary, with specific schedules announced on their official channels ahead of major holidays like Tet.
Guides & Manuals
How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn more
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more