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Learn moreParcel App benefits for Ninja Van Vietnam delivery
1
Nationwide Coverage
Delivery network covers all 63 provinces, including major cities and rural districts.
2
E-commerce Integration
Works with leading Vietnamese marketplaces for smooth order processing and tracking.
3
Cash on Delivery
Offers secure COD service with fast payment transfer, popular among online shoppers.
4
Smart Tracking
Real-time tracking with updates via SMS, Zalo, and email from pickup to delivery.
Ninja Van Vietnam is a key player in the country's growing e-commerce logistics sector. The company covers all major cities such as Ho Chi Minh City and Hanoi, extending services to provincial and rural areas. This wide reach supports Vietnam's expanding online shopping market.
The company uses technology-driven logistics solutions. Its tracking system and routing software improve delivery speed and accuracy. Customers get clear updates on their shipments throughout the delivery process, covering all 63 provinces.
Ninja Van Vietnam serves a broad range of clients, from large e-commerce platforms to small sellers. Services include standard and express delivery, plus cash-on-delivery (COD), which remains popular in Vietnam. Integration with top Vietnamese marketplaces like Shopee, Lazada, Tiki, and Sendo simplifies order handling.
To increase convenience, Ninja Van Vietnam operates Ninja Points. These partner locations allow easy package drop-off and pickup beyond home delivery. This network helps reach customers in both cities and remote areas.
Tracking a package is simple. Enter the tracking number on the Ninja Van website or tracking tool to see current location, status, and estimated delivery time. Information is available in Vietnamese and English.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track my Ninja Van Vietnam package?
Use your tracking number on the Ninja Van website or tracking tool to get real-time updates in Vietnamese and English.
What areas does Ninja Van Vietnam cover?
Coverage includes all 63 provinces, major cities like Ho Chi Minh City, Hanoi, Da Nang, Can Tho, Hai Phong, and rural areas through local partners.
How long does Ninja Van Vietnam delivery take?
Delivery times vary: 1-2 business days in major cities; 2-3 days between cities; 3-5 days to provinces; 5-7 days for remote locations.
What is the maximum package weight and size for Ninja Van Vietnam?
Packages should weigh no more than 30kg. Combined dimensions must fit service limits, with no side longer than 150cm.
Does Ninja Van Vietnam deliver on weekends and holidays?
Delivery runs seven days a week in major cities, with limited Sunday service in some areas. Holiday schedules vary and are announced in advance.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
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How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
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