Delivery network covers all 63 provinces, including major cities and rural districts.
Works with leading Vietnamese marketplaces for smooth order processing and tracking.
Offers secure COD service with fast payment transfer, popular among online shoppers.
Real-time tracking with updates via SMS, Zalo, and email from pickup to delivery.
Ninja Van Vietnam is a key player in the country's growing e-commerce logistics sector. The company covers all major cities such as Ho Chi Minh City and Hanoi, extending services to provincial and rural areas. This wide reach supports Vietnam's expanding online shopping market.
The company uses technology-driven logistics solutions. Its tracking system and routing software improve delivery speed and accuracy. Customers get clear updates on their shipments throughout the delivery process, covering all 63 provinces.
Ninja Van Vietnam serves a broad range of clients, from large e-commerce platforms to small sellers. Services include standard and express delivery, plus cash-on-delivery (COD), which remains popular in Vietnam. Integration with top Vietnamese marketplaces like Shopee, Lazada, Tiki, and Sendo simplifies order handling.
To increase convenience, Ninja Van Vietnam operates Ninja Points. These partner locations allow easy package drop-off and pickup beyond home delivery. This network helps reach customers in both cities and remote areas.
Tracking a package is simple. Enter the tracking number on the Ninja Van website or tracking tool to see current location, status, and estimated delivery time. Information is available in Vietnamese and English.
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
Use your tracking number on the Ninja Van website or tracking tool to get real-time updates in Vietnamese and English.
Coverage includes all 63 provinces, major cities like Ho Chi Minh City, Hanoi, Da Nang, Can Tho, Hai Phong, and rural areas through local partners.
Delivery times vary: 1-2 business days in major cities; 2-3 days between cities; 3-5 days to provinces; 5-7 days for remote locations.
Packages should weigh no more than 30kg. Combined dimensions must fit service limits, with no side longer than 150cm.
Delivery runs seven days a week in major cities, with limited Sunday service in some areas. Holiday schedules vary and are announced in advance.
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