How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for GLS Group delivery
1
Wide European Coverage
Delivers parcels across numerous European countries with reliable local partnerships.
2
Real-Time Tracking
Provides up-to-date shipment status at every step of the delivery process.
3
Express Delivery Options
Offers faster shipping services for urgent parcels.
4
Insurance Availability
Allows optional insurance to protect valuable shipments during transit.
GLS Group is a well-established parcel delivery company operating mainly across Europe with expanding international coverage. The service focuses on fast and secure shipping solutions for both businesses and individuals. GLS provides express delivery options that suit urgent shipments, supported by a network that covers many countries in Europe and some regions beyond.
Real-time tracking is available for every parcel, allowing customers to monitor their shipment status at each stage. This transparency helps reduce uncertainty and improves planning for recipients. GLS also offers insurance options to protect valuable goods during transit.
The company’s logistics network connects urban centers and remote areas, ensuring wide coverage. GLS works with local partners to optimize last-mile delivery, which improves speed and reliability. The service supports various parcel sizes and weights, accommodating different shipping needs.
GLS Group’s customer service is accessible through multiple channels, providing support for shipment inquiries and problem resolution. The company maintains clear communication and updates to keep users informed.
Overall, GLS Group combines extensive regional reach with modern tracking technology and flexible delivery options. This makes it a practical choice for those needing dependable parcel shipping within Europe and selected international markets.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my GLS Group parcel?
Use the tracking number on the GLS website to see real-time updates about your shipment.
Does GLS Group deliver internationally?
Yes, GLS covers many European countries and some regions outside Europe.
Can I insure my parcel with GLS?
Insurance options are available for valuable items during shipping.
What types of parcels does GLS accept?
GLS accepts various parcel sizes and weights, suitable for both personal and business shipments.
How fast is GLS express delivery?
Express delivery times vary by destination but are designed for urgent shipments within the network.
Is there customer support available?
Yes, GLS provides customer service through email and their website for shipment questions.
Can I change the delivery address after shipment?
Address changes depend on the shipment status and may be possible by contacting GLS support.
Are there restrictions on what GLS can ship?
GLS follows standard shipping regulations and restrictions; prohibited items cannot be shipped.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more