How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Fastgo delivery
1
Fast Delivery
Express shipping options ensure quick transit times across New Zealand and beyond.
2
Real-Time Tracking
Track packages online with up-to-date information on shipment status.
3
International Reach
Shipping services extend to major global regions including North America and Europe.
4
Insurance Available
Optional insurance protects valuable shipments during transit.
Fastgo specializes in express delivery services within New Zealand and offers international shipping to key regions including North America, Europe, Asia Pacific, and the Middle East. The service focuses on speed and transparency, providing customers with real-time tracking updates at every stage of the shipment.
Packages sent via Fastgo benefit from optional insurance, adding security for valuable goods. The company supports a variety of shipment types, from small parcels to larger freight, adapting to different customer needs.
Fastgo's tracking system allows users to monitor their shipments online easily. Each parcel receives a unique tracking number that can be used to check the current status and location instantly. This helps reduce uncertainty and improves delivery planning.
The carrier maintains a network of logistics partners and hubs to cover a wide area efficiently. Fastgo prioritizes timely delivery and clear communication, making it a practical choice for both domestic and international shipments.
Customers can reach out to Fastgo's support team via email for assistance or visit the official website for more details on services and shipping options.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
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Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
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Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Fastgo shipment?
Use the unique tracking number on Fastgo's website to see real-time updates on your package.
Does Fastgo offer insurance for shipments?
Yes, insurance options are available to cover the value of your goods during delivery.
What regions does Fastgo serve?
Fastgo operates mainly in New Zealand with international shipping to North America, Europe, Asia Pacific, and the Middle East.
How fast is Fastgo's delivery service?
Fastgo provides express delivery options designed for quick transit within New Zealand and to international destinations.
Who can I contact for support?
Support is available via email at support@fastgo.com for any shipment inquiries.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more