How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for DHL Express delivery
1
Fast Delivery
Shipments typically arrive within 24 to 48 hours worldwide.
2
Global Reach
Services available in over 220 countries and territories.
3
Real-Time Tracking
Track packages at every step with online tools.
4
Cargo Protection
Insurance options available to safeguard shipments.
DHL Express operates a worldwide network for fast and dependable delivery of documents and parcels. The company focuses on express shipping with transit times typically between 24 and 48 hours.
The service covers more than 220 countries and territories, providing extensive reach for international shipments. Real-time tracking is available for every package, allowing customers to monitor their shipments at all stages.
DHL Express offers cargo insurance options to protect shipments against loss or damage. The company uses advanced logistics technology to optimize routes and delivery times.
Customers benefit from a range of services including express document delivery, parcel shipping, and freight solutions. DHL Express maintains strict quality standards to ensure timely and secure delivery.
The company supports customs clearance processes to reduce delays and simplify international shipping. Online tools and mobile apps provide easy access to shipment status and service options.
Overall, DHL Express combines speed, coverage, and tracking capabilities to meet the needs of businesses and individuals requiring reliable express delivery worldwide.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my DHL Express shipment?
Use the tracking number on the DHL website or mobile app to see real-time updates.
What countries does DHL Express deliver to?
DHL Express delivers to more than 220 countries and territories worldwide.
How fast is DHL Express delivery?
Most shipments arrive within 24 to 48 hours depending on the destination.
Is insurance available for shipments?
Yes, DHL offers insurance options to protect your parcels during transit.
Can I change the delivery address after shipping?
Address changes may be possible through DHL customer service before delivery.
Does DHL Express handle customs clearance?
Yes, DHL manages customs procedures to speed up international deliveries.
Are there size or weight limits for DHL Express shipments?
Limits vary by service type; check DHL guidelines for specific restrictions.
How do I contact DHL Express customer support?
Contact details are available on the official DHL website for your country.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more