How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for DHL Active Tracing delivery
1
Global Reach
Covers major regions worldwide including North America, Europe, Asia Pacific, and the Middle East.
2
Real-Time Tracking
Provides up-to-date information on shipment status at every step.
3
Express Delivery
Fast shipping options designed to meet urgent delivery needs.
4
Insurance Options
Offers protection for valuable shipments during transit.
DHL Active Tracing specializes in express delivery services across key global markets. The service provides detailed tracking updates that allow customers to monitor their shipments at every stage. Coverage spans North America, Europe, Asia Pacific, and the Middle East, supporting both domestic and international shipments.
Real-time tracking technology ensures transparency and timely information on parcel location and status. Insurance options are available to protect valuable shipments during transit. DHL Active Tracing focuses on reliable delivery with a streamlined process designed for businesses and individuals needing fast, secure shipping.
The service integrates with DHL’s global logistics network, enabling access to a wide range of destinations and efficient handling of parcels. Customers benefit from clear tracking interfaces and support that helps resolve delivery issues quickly.
With DHL Active Tracing, shipments move swiftly through customs and local distribution centers, reducing delays. The platform supports multiple shipment types, including documents, parcels, and freight, adapting to various shipping needs.
Overall, DHL Active Tracing combines speed, coverage, and tracking accuracy to meet the demands of international shipping. The service suits users who require dependable delivery and constant visibility of their packages.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my DHL Active Tracing shipment?
Use the tracking number on the official DHL Active Tracing website to get real-time updates.
Does DHL Active Tracing ship internationally?
Yes, it covers shipments across North America, Europe, Asia Pacific, and the Middle East.
Are insurance options available for shipments?
Yes, insurance can be added to protect valuable packages during transit.
What types of shipments does DHL Active Tracing handle?
The service supports documents, parcels, and freight shipments.
Can I get notifications about my shipment status?
Yes, real-time tracking includes notifications on delivery progress.
How fast is the delivery service?
Delivery times vary by destination but the service focuses on express shipping.
Is customer support available for shipment issues?
Support is available via email to assist with tracking and delivery questions.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more