How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Descartes delivery
1
Fast Delivery
Express shipping options reduce transit times across major regions.
2
Real-Time Tracking
Track shipments live with detailed updates at every step.
3
Global Coverage
Services available in North America, Europe, Asia Pacific, and the Middle East.
4
Cargo Insurance
Optional insurance protects shipments against loss or damage.
Descartes is a global logistics provider specializing in express delivery and international shipping. The company serves major markets across North America, Europe, Asia Pacific, and the Middle East. It supports businesses and individuals with fast, secure transportation of goods.
Real-time tracking technology allows customers to monitor shipments at every stage. This transparency helps reduce uncertainty and improves planning. Insurance options are available to protect valuable cargo during transit.
Descartes works with a network of partners to cover a wide geographic area. This ensures timely delivery across multiple countries and regions. The service adapts to various shipment sizes and types, from small parcels to larger freight.
The platform offers a user-friendly tracking system accessible online. Customers can enter their tracking number to get instant updates on location and estimated delivery times. Notifications help keep users informed without needing to check manually.
With a focus on speed and reliability, Descartes supports businesses that require efficient supply chain solutions. The company’s services are designed to meet the demands of modern commerce, including e-commerce and international trade.
Overall, Descartes combines technology and logistics expertise to provide a dependable shipping experience. The service aims to simplify delivery management and improve customer satisfaction worldwide.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Descartes shipment?
Use the tracking number on the Descartes website tracking page for real-time updates.
Does Descartes offer international shipping?
Yes, Descartes provides shipping services across multiple continents including Europe and Asia.
Is insurance available for shipments?
Insurance options can be added to protect your cargo during transit.
What types of shipments does Descartes handle?
Descartes handles parcels of various sizes, from small packages to larger freight.
Can I get delivery notifications?
Yes, notifications are available to keep you informed about your shipment status.
Which countries does Descartes operate in?
Descartes operates in the US, Canada, UK, Germany, France, China, India, UAE, and more.
Where can I find customer support?
Support is available via email through the contact information on the official website.
Is there a mobile app for tracking?
Tracking is accessible through the website; no official mobile app is currently listed.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more