How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Chronopost delivery
1
Fast Delivery
Next-day and express options available for urgent shipments.
2
Real-Time Tracking
Track parcels live with detailed status updates.
3
Wide Coverage
Extensive network across Europe and international routes.
4
Insurance Options
Protect shipments with available insurance plans.
Chronopost is a leading express courier service operating mainly in France and across Europe. It specializes in fast parcel delivery with a focus on time-sensitive shipments. The company supports both domestic and international shipping, covering major markets in Europe, North America, Asia Pacific, and the Middle East.
Parcels sent via Chronopost receive a unique tracking number that allows customers to monitor their shipment status at every stage. The tracking system updates in real time, showing the parcel's current location and estimated delivery time.
Chronopost offers several delivery options, including next-day delivery in many regions, as well as standard and economy services for less urgent shipments. Insurance options are available to protect valuable goods during transit.
The carrier works closely with local postal services and logistics partners to ensure wide coverage and reliable delivery. Chronopost's network reaches thousands of destinations, making it suitable for both individual customers and businesses.
The service emphasizes punctuality and transparency, providing clear information on parcel handling and delivery times. Customers can access support through multiple channels for any questions or issues related to their shipments.
Other carriers
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Chronopost parcel?
Use the unique tracking number on the Chronopost website to see real-time updates.
What delivery options does Chronopost offer?
Options include express next-day delivery, standard, and economy services.
Can I insure my shipment?
Yes, insurance is available for valuable or fragile items.
Does Chronopost deliver internationally?
Yes, it covers many countries in Europe, North America, Asia Pacific, and the Middle East.
What should I do if my parcel is delayed?
Contact Chronopost customer support with your tracking number for assistance.
Are there size or weight limits for shipments?
Limits vary by service type; check Chronopost guidelines for details.
Can I change the delivery address after shipment?
Address changes depend on shipment status; contact support promptly.
How long does standard delivery take?
Delivery times vary by destination, usually 2-5 business days within Europe.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more