How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Boxberry delivery
1
Fast Delivery
Offers express shipping options to speed up parcel transit times.
2
Real-Time Tracking
Track shipments at every stage with unique tracking numbers.
3
Wide Coverage
Serves Russia and international regions including Europe and Asia.
4
Insurance Available
Protects shipments with optional insurance for added security.
Boxberry operates as a trusted courier service across Russia with expanding international coverage. The company focuses on fast and secure parcel delivery, serving both individuals and businesses. It supports express shipping options that reduce transit times within Russia and to select global regions.
Real-time tracking is available for every shipment, allowing customers to monitor their parcels at each step. Boxberry assigns unique tracking numbers to all packages, making it simple to check delivery status online. This transparency helps reduce uncertainty and improves customer confidence.
The service includes insurance options to protect valuable shipments against loss or damage. Boxberry partners with major marketplaces and e-commerce platforms, facilitating smooth logistics for online orders. Its network covers major cities and remote areas, ensuring wide accessibility.
International shipping is offered to regions including North America, Europe, Asia Pacific, and the Middle East. This broad coverage supports cross-border trade and personal shipments. Boxberry combines modern logistics technology with local expertise to maintain reliable delivery standards.
Customers benefit from flexible delivery points, including pickup offices and parcel lockers, which add convenience. The company also provides customer support to assist with tracking and shipping inquiries. Overall, Boxberry delivers a practical solution for parcel transportation with clear tracking and insurance safeguards.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Boxberry parcel?
Use the unique tracking number on Boxberry’s website to see real-time updates.
Does Boxberry offer international shipping?
Yes, Boxberry ships to North America, Europe, Asia Pacific, and the Middle East.
Can I insure my shipment?
Insurance options are available to cover loss or damage during transit.
Where can I pick up my parcel?
Parcels can be collected at Boxberry pickup points or parcel lockers.
What should I do if my parcel is delayed?
Contact Boxberry customer support for assistance with delivery issues.
Are there size or weight limits for shipments?
Limits depend on the service type; check Boxberry’s guidelines for details.
Is express delivery available for all destinations?
Express options are offered mainly within Russia and select international routes.
How long does international shipping take?
Delivery times vary by destination and service chosen; tracking provides updates.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more