Parcel App benefits for 5Post delivery
E-commerce specialization
Tailored solutions for online sellers and marketplace orders
Multiple shipping options
Choose between express, standard or economy services
Global coverage
Delivery to North America, Europe and other key markets
Transparent tracking
Detailed shipment information at every stage
5Post is a Chinese logistics company focused on international e-commerce deliveries, providing:
- Air express shipping (7-15 business days)
- Economy air mail (15-30 business days)
- Sea freight options (30-50 days)
- Customs clearance services
- Last-mile delivery partnerships
The company specializes in handling small parcels from Chinese marketplaces and independent sellers, with particular expertise in electronics and fashion items.
Shipment Tracking Statuses
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How to track my 5Post package?
Use your tracking number on 5Post's official website or universal tracking platforms
What's the delivery time to Europe?
Express takes 7-10 days, economy 15-25 days to major European cities
Does 5Post handle customs clearance?
Yes, provides basic customs declaration services for all shipments
What's the maximum package weight?
Accepts parcels up to 20kg (44lbs) for most destinations
How to contact customer support?
Email support available in Chinese and English at service@5post.com
Guides & Manuals
How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn more
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more