How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for 5Post delivery
1
E-commerce focus
Shipping solutions designed for online sellers and marketplace orders
2
Flexible shipping
Options include express, standard, and economy services
3
Wide reach
Covers North America, Europe, and other key markets worldwide
4
Clear tracking
Real-time updates available throughout the shipment journey
5Post is a logistics provider focused on international e-commerce shipments from China. It offers several shipping methods to fit different needs and budgets:
- Air express delivery with transit times between 7 and 15 business days
- Economy air mail taking 15 to 30 business days
- Sea freight options for larger shipments, usually delivered within 30 to 50 days
The company handles customs clearance for all shipments, simplifying border crossing. It partners with local carriers for last-mile delivery in destination countries.
5Post mainly ships small parcels from Chinese online marketplaces and independent sellers. It has experience with electronics, fashion, and similar goods. Tracking is available at every step, providing clear updates on package status.
This service suits online sellers and buyers looking for cost-effective international shipping with reliable tracking and delivery options.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my 5Post package?
Enter your tracking number on 5Post’s official website or use universal tracking platforms.
What is the delivery time to Europe?
Express shipping takes 7 to 10 days, economy service takes 15 to 25 days to major European cities.
Does 5Post provide customs clearance?
Yes, basic customs declaration services are included with all shipments.
What is the maximum weight for a package?
Most destinations accept parcels up to 20 kg (44 lbs).
How do I contact 5Post support?
Customer support is available by email in Chinese and English at service@5post.com.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more