How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for ViettelPost delivery
1
Wide Coverage
Delivers across Vietnam and internationally to multiple regions including Asia Pacific and Europe.
2
Real-Time Tracking
Provides up-to-date tracking information for all shipments through an easy-to-use online system.
3
Express Delivery
Offers fast shipping options to meet urgent delivery requirements.
4
Insurance Options
Allows customers to insure valuable parcels for added protection during transit.
ViettelPost operates as a major courier service in Vietnam, delivering parcels both domestically and internationally. The company focuses on fast and reliable express delivery, covering a wide range of destinations across Asia Pacific, Europe, North America, and the Middle East.
Shipments with ViettelPost can be tracked in real time, allowing customers to monitor their parcels at every stage. The service supports various shipping options including insured deliveries, which adds an extra layer of security for valuable goods.
ViettelPost works with a network of logistics partners to ensure timely delivery and efficient handling of packages. The company’s tracking system provides detailed status updates, making it easier to plan for receipt or forwarding of shipments.
The courier service is suitable for both individual customers and businesses needing dependable shipping solutions. ViettelPost’s coverage includes urban and rural areas within Vietnam, as well as international routes, making it a versatile choice for cross-border deliveries.
With a focus on customer convenience, ViettelPost offers online tracking tools accessible via their website. This allows users to enter their tracking number and receive instant information about their parcel’s location and estimated delivery time.
Overall, ViettelPost combines modern logistics technology with extensive regional coverage to provide a practical and secure shipping service. It supports express options and insurance, catering to a variety of shipping needs without unnecessary complexity.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my ViettelPost shipment?
Use the tracking number on ViettelPost’s official website to see real-time updates on your parcel’s status.
Does ViettelPost offer international shipping?
Yes, ViettelPost ships parcels internationally to regions including Asia Pacific, Europe, North America, and the Middle East.
Can I insure my package with ViettelPost?
Insurance options are available to protect valuable shipments during transit.
What delivery speeds does ViettelPost provide?
ViettelPost offers express delivery services for faster shipment times.
Is there customer support available for shipment issues?
Yes, ViettelPost provides customer support via email and phone for assistance.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more