How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for J&T Express delivery
1
Fast Delivery
Offers express shipping with quick transit times across supported regions.
2
Real-Time Tracking
Track parcels online at every stage with accurate status updates.
3
International Reach
Supports shipments across Asia, North America, Europe, and the Middle East.
4
Insurance Options
Provides shipment insurance to protect valuable goods during transit.
J&T Express operates as a reliable courier service focusing on express delivery solutions. The company covers a wide range of regions including North America, Europe, Asia Pacific, and the Middle East. It provides services tailored for both individual customers and businesses, supporting domestic and international shipments.
The service includes real-time tracking, allowing customers to monitor their parcels at every stage. Insurance options are available to protect valuable shipments. J&T Express aims to deliver packages quickly and securely, adapting to the needs of e-commerce and traditional logistics.
With a growing network and partnerships, J&T Express handles a variety of parcel sizes and types. The company maintains a user-friendly online platform for shipment tracking and customer support. Its international shipping service connects multiple countries, making it suitable for cross-border deliveries.
Customers benefit from express delivery speeds combined with transparent tracking updates. The service supports multiple shipping options to fit different budgets and delivery timeframes. J&T Express continues to expand its coverage and improve logistics efficiency to meet rising demand.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my J&T Express package?
Use the tracking number on the official J&T Express website or partner platforms for real-time updates.
Does J&T Express offer international shipping?
Yes, international shipping is available to multiple countries across Asia, North America, Europe, and the Middle East.
Can I insure my shipment with J&T Express?
Insurance options are offered to cover the value of your goods during transit.
What types of parcels does J&T Express handle?
The service handles various parcel sizes, suitable for documents, packages, and e-commerce shipments.
Is there customer support available for shipment issues?
Customer support can be reached via email or the website for assistance with deliveries and tracking.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more