How to Choose the Right Delivery Option at Checkout
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Learn moreParcel App benefits for ShipGate delivery
1
Global Reach
Delivers to over 200 countries through trusted shipping partners.
2
Unified Tracking
One platform to track parcels shipped with multiple carriers.
3
E-commerce Integration
Designed for seamless use with popular online store platforms.
4
Customs Assistance
Support with international shipping documentation and clearance.
ShipGate is a logistics and fulfillment platform based in South Korea. It provides integrated shipping, warehousing, and tracking services for online retailers and e-commerce businesses. The platform focuses on simplifying international deliveries, especially for merchants shipping products from Korea worldwide.
Acting as a link between Korean sellers and global buyers, ShipGate partners with various last-mile carriers such as USPS, Royal Mail, La Poste, and Canada Post. These partnerships help ensure shipments from Korea are tracked and delivered reliably across borders.
Main services include:
- International shipping to over 200 countries with affordable options.
- E-commerce fulfillment with warehousing and order processing for small and medium online stores.
- Multi-carrier tracking that combines updates from different delivery partners into one system.
- API integration for online stores to automate logistics and manage orders in real time.
- Customs support to assist with documentation and clearance for international parcels.
ShipGate tracking numbers often start with "SG" or other alphanumeric codes depending on the carrier. Customers can enter their tracking number on the ShipGate tracking page to get real-time updates on shipping status, location, customs clearance, and estimated delivery time.
The platform is popular among Korean sellers on marketplaces like Gmarket, Coupang, and eBay. Its multilingual interface and dedicated support make it convenient for international buyers tracking Korean exports.
Demand for Korean products such as cosmetics, fashion, and electronics is growing worldwide. ShipGate continues to expand its services to provide fast, affordable, and transparent cross-border shipping.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track a ShipGate package?
Use your tracking number on the ShipGate tracking page to see real-time delivery status.
What does a ShipGate tracking number look like?
It usually starts with "SG" or contains letters and numbers depending on the shipping partner.
Who handles the final delivery for ShipGate?
ShipGate partners with local postal and courier services like USPS, Royal Mail, and others for last-mile delivery.
Can I use ShipGate if I’m outside of Korea?
ShipGate mainly serves merchants shipping from Korea, but customers worldwide can track their orders.
Is ShipGate reliable?
Yes, ShipGate works with well-known delivery partners and provides real-time tracking and support.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more