How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Sber Logistics delivery
1
Real-time tracking
Monitor shipments at every stage with up-to-date tracking information.
2
Express delivery
Fast shipping options for urgent parcels across Russia.
3
International shipping
Delivery services covering multiple regions worldwide.
4
Insurance options
Protect valuable goods with available insurance during transit.
Sber Logistics provides efficient delivery solutions focused on the Russian market, with expanding international shipping options. The service supports express delivery for urgent shipments and standard options for regular parcels. Real-time tracking is available for all shipments, allowing customers to monitor their packages from pickup to delivery.
The company offers insurance options to protect valuable goods during transit. Sber Logistics covers a wide range of destinations, including major cities in Russia and selected international regions in North America, Europe, Asia Pacific, and the Middle East.
Shipments are handled with care, and the service integrates modern logistics technology to optimize routes and delivery times. Customers benefit from transparent tracking updates accessible via the official website.
Sber Logistics collaborates with various partners to ensure smooth customs clearance and timely delivery. The service suits both individual customers and businesses needing reliable logistics support.
Overall, Sber Logistics combines local expertise with growing international reach, providing a practical choice for shipping needs within Russia and beyond.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my Sber Logistics shipment?
Use the tracking number on the official website to get real-time updates on your parcel.
Does Sber Logistics offer express delivery?
Yes, express delivery is available for faster shipping within Russia.
Can I insure my shipment?
Insurance options are offered to cover valuable items during transportation.
Which countries does Sber Logistics ship to?
Mainly Russia, with international coverage in North America, Europe, Asia Pacific, and the Middle East.
How long does delivery usually take?
Delivery times vary depending on the service type and destination but are optimized for speed and reliability.
Is there customer support available?
Support is available via email and the website for shipment inquiries.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more