How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Palau Postal Service delivery
1
Express Delivery
Fast shipping options reduce transit times for urgent parcels.
2
Real-time Tracking
Track shipments online with up-to-date status information.
3
International Shipping
Covers major global regions including North America and Europe.
4
Insurance Options
Protect shipments with available insurance coverage.
Palau Postal Service manages postal and parcel deliveries within Palau and to international destinations. The service supports express delivery and provides real-time tracking to keep users updated on their shipments.
International shipping covers regions including North America, Europe, Asia Pacific, and the Middle East. Insurance options are available to protect valuable shipments during transit.
The service aims to deliver packages efficiently while maintaining transparency through tracking features. Palau Postal Service works to connect Palau with global markets, supporting both personal and business shipping needs.
Customers can access tracking tools online to monitor their parcels at every stage. The service focuses on timely delivery and secure handling of mail and parcels.
Palau Postal Service continues to develop its network and improve service quality to meet growing demands for reliable shipping solutions.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my package with Palau Postal Service?
Use the tracking number on the official website to see the current status of your shipment.
What regions does Palau Postal Service deliver to?
Deliveries cover Palau and international destinations in North America, Europe, Asia Pacific, and the Middle East.
Are there options for faster delivery?
Yes, express delivery services are available for urgent shipments.
Can I insure my package?
Insurance options are offered to protect valuable parcels during transit.
Where can I find customer support?
Support is available via email through the contact information on the official website.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more