How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for PHLPost delivery
1
Wide Coverage
Delivers across the Philippines and to major international regions.
2
Real-time Tracking
Track shipments online with updated status at every step.
3
Insurance Options
Protect valuable parcels with available insurance services.
4
Express Delivery
Offers faster shipping choices for urgent deliveries.
PHLPost serves as the national postal operator of the Philippines, handling both local and international mail and parcels. The service covers a wide range of delivery options, including express and standard shipping, tailored to meet various customer needs.
The network extends across the Philippines and reaches key global regions such as North America, Europe, Asia Pacific, and the Middle East. PHLPost supports real-time tracking, allowing senders and recipients to monitor shipments at every stage.
Insurance options are available to protect valuable items during transit. The service aims to maintain timely deliveries while ensuring the safety and security of parcels.
PHLPost collaborates with international postal and courier partners to expand its reach and improve service quality. The system assigns unique tracking numbers to each shipment, simplifying the process of checking delivery status online.
With a focus on accessibility and convenience, PHLPost provides multiple service points and digital tools for managing shipments. This makes it a practical choice for individuals and businesses sending mail within the Philippines and abroad.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my PHLPost shipment?
Use the tracking number on the official PHLPost website to see the latest status of your package.
Does PHLPost offer international shipping?
Yes, PHLPost ships parcels to many countries including North America, Europe, Asia Pacific, and the Middle East.
Can I insure my package with PHLPost?
Insurance is available for valuable items to cover loss or damage during transit.
What delivery options does PHLPost provide?
PHLPost offers standard and express delivery services depending on urgency and destination.
Where can I find PHLPost service points?
Service points are located nationwide and details are available on the PHLPost website.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more