How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for 4PX delivery
1
Global network
Delivery to 200+ countries with local last-mile partners
2
E-commerce integration
Direct API connections with major marketplaces
3
Cost-effective solutions
Multiple shipping tiers to balance speed and price
4
Advanced tracking
Real-time updates from pickup to delivery
4PX is one of China's largest international logistics companies, founded in 2004 and headquartered in Shenzhen. The company provides:
- E-commerce fulfillment services
- International express shipping (4-10 business days)
- Economy air mail (10-20 business days)
- Sea freight options (25-45 days)
- Last-mile delivery partnerships worldwide
4PX serves major e-commerce platforms including AliExpress, eBay, and Amazon sellers, processing over 1 million parcels daily.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
•
In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How to track my 4PX package?
Use your 12-digit tracking number on 4PX website or third-party trackers
How long does delivery take to the US?
Express takes 5-8 days, economy 12-18 days to major US cities
What's the maximum package weight?
Up to 30kg for express, 2kg for economy air mail
Does 4PX provide customs clearance?
Yes, handles customs documentation for all international shipments
How to contact 4PX customer service?
Through their website chat, email, or WeChat customer service
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more