How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Old Dominion delivery
1
Wide Coverage
Extensive network across North America and select international regions.
2
Real-Time Tracking
Monitor shipments at every step with up-to-date tracking information.
3
Flexible Services
Multiple shipping options to fit different cargo types and delivery needs.
4
Cargo Protection
Insurance options available to safeguard valuable shipments.
Old Dominion is a major freight shipping company focused on delivering cargo efficiently across North America. The carrier operates a large network covering the United States, Canada, and Mexico, with additional services reaching Europe, Asia Pacific, and the Middle East.
The company offers a range of shipping solutions including expedited freight, standard delivery, and international transport. Real-time tracking is available for all shipments, allowing customers to monitor their cargo at every stage. Insurance options provide added security for valuable goods.
Old Dominion’s services suit businesses needing dependable freight transport with clear visibility and flexible scheduling. The carrier supports various industries by handling different cargo types, from palletized goods to oversized shipments.
With a strong emphasis on timely delivery and cargo safety, Old Dominion maintains a modern fleet and advanced logistics technology. This ensures shipments arrive on schedule and in good condition.
Customers benefit from a straightforward booking process and responsive support. The company’s extensive coverage and service options make it a trusted choice for freight shipping across North America and select international routes.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
What regions does Old Dominion serve?
Old Dominion primarily serves the United States, Canada, and Mexico, with additional services in Europe, Asia Pacific, and the Middle East.
Can I track my shipment online?
Yes, real-time tracking is available for all shipments through the Old Dominion website.
What types of freight does Old Dominion handle?
The carrier handles palletized freight, oversized cargo, and various commercial goods.
Are insurance options offered?
Yes, insurance is available to protect shipments against damage or loss.
How can I contact Old Dominion support?
Support can be reached via email at support@old-dominion.com or through the website contact form.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more