How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for Ninja Van Malaysia delivery
1
Nationwide Network
Coverage across Peninsular Malaysia, Sabah, and Sarawak, reaching cities and remote areas with a strong delivery network.
2
Marketplace Integration
Works with major Malaysian e-commerce platforms like Shopee and Lazada for smooth order fulfillment.
3
Delivery Flexibility
Offers standard, next-day delivery in key cities, and access to over 1,000 Ninja Points for easy package collection.
4
Real-time Visibility
Provides up-to-date tracking via website, app, and NinjaChat messaging for clear delivery status.
Ninja Van Malaysia operates a wide-reaching logistics network covering Peninsular Malaysia, Sabah, and Sarawak. The service connects major cities like Kuala Lumpur, Penang, and Johor Bahru with remote locations, ensuring broad accessibility.
The company uses advanced technology combined with local knowledge to handle Malaysia's diverse geography. Their routing and tracking systems improve delivery speed and keep customers informed at every step.
Serving e-commerce platforms and businesses, Ninja Van Malaysia provides various delivery options: standard, express, and cash-on-delivery. Integration with popular marketplaces like Shopee and Lazada supports smooth order processing.
Ninja Van also offers over 1,000 Ninja Points across Malaysia. These partner locations allow easy package drop-off and pickup, adding flexibility beyond home delivery.
To track a package, enter the tracking number on the website or app. The system shows current location, estimated delivery time, and status updates in real time.
Shipment Tracking Statuses
•
Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track my Ninja Van Malaysia package?
Use your tracking number on the Ninja Van website or tracking tool to see your package's location and status instantly.
What areas does Ninja Van Malaysia cover?
Delivery is available throughout Peninsular Malaysia, Sabah, and Sarawak, including cities, suburbs, and many rural spots through local partners.
How long does Ninja Van Malaysia delivery take?
Delivery times depend on location: 1-2 days in major cities, 1-3 days between West Malaysian states, 3-5 days to East Malaysia, and up to 7 days for remote areas.
What is the maximum package weight and size for Ninja Van Malaysia?
Packages should weigh no more than 30kg. Size limits vary but total dimensions usually must not exceed 200cm, with no side longer than 150cm.
Does Ninja Van Malaysia offer Cash on Delivery (COD)?
Yes, COD is available nationwide for businesses, letting customers pay when receiving their orders. Limits vary by location.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more