Parcel App benefits for Ninja Van Malaysia delivery
Nationwide Network
Comprehensive coverage across Peninsular Malaysia, Sabah, and Sarawak, reaching both urban centers and remote areas through an extensive delivery network.
Marketplace Integration
Seamless integration with leading Malaysian e-commerce platforms including Shopee, Lazada, and other regional marketplaces for streamlined order fulfillment.
Delivery Flexibility
Multiple delivery options including standard service, next-day delivery for major cities, and over 1,000 Ninja Points for convenient collection throughout Malaysia.
Real-time Visibility
Advanced tracking technology providing up-to-the-minute updates on package location and delivery status via the website, app, and NinjaChat messaging service.
Ninja Van Malaysia is a key part of the Southeast Asian logistics network, providing comprehensive delivery services across both Peninsular and East Malaysia. Since launching their operations in Malaysia, they have established a robust logistics infrastructure spanning from urban centers like Kuala Lumpur, Penang, and Johor Bahru to rural areas in Sabah and Sarawak.
As one of Malaysia's leading tech-enabled logistics providers, Ninja Van combines innovative technology with local expertise to overcome the unique geographical challenges of delivering across Malaysia's diverse landscapes. Their proprietary routing and tracking systems optimize delivery efficiency while providing transparent updates to both senders and recipients.
Ninja Van Malaysia has become a trusted partner for e-commerce platforms, online marketplaces, and businesses of all sizes. They offer a range of delivery options including standard delivery, express delivery, and cash-on-delivery services. Their integration with major Malaysian and regional e-commerce platforms ensures seamless order fulfillment from checkout to doorstep.
The company has also developed an extensive network of Ninja Points throughout Malaysia, giving customers convenient alternatives to home delivery. These partner locations allow for flexible package drop-off and collection, extending service accessibility beyond traditional home delivery.
Need to track your Ninja Van Malaysia package? Simply enter your tracking number to receive immediate updates on your shipment's journey. Our tracking system provides detailed information about your package's current location, estimated delivery time, and delivery status updates.
Shipment Tracking Statuses
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How do I track my Ninja Van Malaysia package?
Enter your tracking number on the Ninja Van website or in our tracking tool. You'll immediately receive information about your package's current location and delivery status.
What areas does Ninja Van Malaysia cover?
Ninja Van Malaysia provides delivery services throughout Peninsular Malaysia, Sabah, and Sarawak. This includes all major cities, suburban areas, and many rural locations through partnerships with local delivery agents.
How long does Ninja Van Malaysia delivery take?
Delivery times vary by location: Within major cities like Kuala Lumpur, typically 1-2 business days; between West Malaysian states, 1-3 business days; to East Malaysia (Sabah and Sarawak), 3-5 business days; and remote areas may require 5-7 business days.
What is the maximum package weight and size for Ninja Van Malaysia?
Standard packages should not exceed 30kg in weight. Size limitations vary by service type, but generally, the combined dimensions (length + width + height) should not exceed 200cm, with no single dimension exceeding 150cm.
Does Ninja Van Malaysia offer Cash on Delivery (COD)?
Yes, Ninja Van Malaysia offers Cash on Delivery services for businesses, allowing customers to pay for their purchases upon delivery. This service is available throughout Malaysia with varying limits based on location.
Guides & Manuals

How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn more
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more