How to Choose the Right Delivery Option at Checkout
Discover how to pick the best shipping method when shopping online — balancing speed, cost, and security for each order.
Learn moreParcel App benefits for JINLAI delivery
1
Express Delivery
Fast shipping services covering multiple continents to reduce transit times.
2
Real-time Tracking
Track parcels online with up-to-date information on shipment status.
3
International Coverage
Service available in North America, Europe, Asia Pacific, and the Middle East.
4
Insurance Options
Protection available for shipments against loss or damage.
JINLAI specializes in fast and reliable international shipping. The company provides express delivery services across North America, Europe, Asia Pacific, and the Middle East. Each shipment is assigned a unique tracking number, allowing customers to monitor their parcels at every stage of transit.
The service includes real-time tracking updates accessible through the official website. This feature helps users stay informed about the current location and estimated delivery time of their packages. JINLAI also offers insurance options to protect shipments against loss or damage during transport.
JINLAI focuses on meeting the needs of businesses and individuals requiring dependable logistics solutions. The carrier supports various shipment types, including documents, parcels, and freight. Its network connects key global markets, ensuring smooth customs clearance and timely delivery.
Customers benefit from a streamlined shipping process, transparent tracking, and flexible insurance coverage. JINLAI’s platform is designed to simplify international shipping and provide clear information throughout the delivery journey.
Shipment Tracking Statuses
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Pending
Awaiting Processing
The parcel has been registered in the system but has not yet been handed over for processing. The seller may have created the tracking number, but the package hasn’t been shipped yet.
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In Transit
In Transit
The package has left the sender’s warehouse and is on its way to the destination. It may be passing through sorting centers or customs.
•
Delivered
Delivered
The parcel has been successfully delivered to the recipient. Delivery is usually confirmed by a signature or other confirmation.
•
Not Found
Shipment Not Found
The status means there is no information about the package. Possible reasons include an incorrect tracking number, the package not yet registered in the system, or it is no longer being tracked.
FAQ
How can I track my JINLAI shipment?
Use the tracking number on the official JINLAI website to get real-time updates.
Which regions does JINLAI serve?
JINLAI operates in North America, Europe, Asia Pacific, and the Middle East.
Is insurance available for shipments?
Yes, insurance options can be added to protect your parcels during transit.
What types of shipments does JINLAI handle?
The service supports documents, parcels, and freight shipments.
How long does delivery usually take?
Delivery times vary by destination but express options aim to minimize delays.
Can I change the delivery address after shipping?
Address changes depend on the shipment status; contact support for assistance.
Are customs fees included in the shipping cost?
Customs fees are usually the recipient’s responsibility and not included in shipping rates.
How do I contact JINLAI customer support?
Support is available via email at support@jinlai.com or through the website contact form.
Guides & Manuals
What to Do If Your Package Is Stuck in Transit
Learn what to do when your delivery tracking stops updating and your package seems stuck in transit.
Learn more
How to prevent package theft and loss
Learn effective strategies to protect your packages from theft and loss
Learn more